Bryan Nelson
Manager, Solutions Engineering at Surescripts- Claim this Profile
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Bio
Credentials
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Learning Program Management
LinkedInMay, 2019- Nov, 2024
Experience
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Surescripts
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Manager, Solutions Engineering
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Apr 2023 - Present
• Lead the Solutions Engineers who support the sales and account management teams through articulation of technology and product positioning to technical, business and clinical users. • Oversee the talent management of the Solutions Engineering team. Including conduct performance reviews, provide performance feedback, mentoring/coaching. In addition, support the development of team members.• Develop and deliver technical product / service demonstrations and deliver software training sessions in support of Account Executive and Account Management customer goals• Represent the product to customers and at field events such as conferences, seminars, trade shows and user group conferences• Coordinate with internal stakeholders (e.g. Customer Group, Product Management, Marketing) to create presentations and customer education materials to support sales process and activities.• Serve as Surescripts technical and product resource in the early stages of customer integrations. Show less
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Solutions Engineer
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Aug 2020 - Apr 2023
•Support sales and account management teams through articulation of technology and product positioning to both business and technical users•Conduct lead qualification and customer vetting in support of sales processes conducted by Account Executives and Account Management•Develop and deliver product demonstrations•Represent supported products to customers and at field events such as conferences, seminars, etc.•Respond to functional and technical elements of RFIs/RFPs
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Customer Deployment Program Manager
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Apr 2018 - Aug 2020
•Developed and established a holistic deployment program management approach that encompassed three primary work streams within the deployment life cycle: Integration, Customer Success and Marketing.•Successfully took this new role from concept to pilot with a subset of strategic partners.•Cultivated effective cross functional relationships across Deployment Services, Marketing, Account Management, Account Executives and Product Innovation.•Provided field experience to Product Innovation during revenue forecasting for 2018, 2019 and 2020 to better inform future strategic business objectives. Show less
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Account Manager
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Feb 2014 - Apr 2018
• Responsible for the overall operational and business relationship for Health Technology Vendors.• Collaborate with cross-functional teams to drive deployment of Surescripts' products and services across customer base.• Build and maintain strong internal and external stakeholder relationships to drive measureable success on corporate objectives.
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MEDITECH
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Marketing Consultant
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Jul 2010 - Feb 2014
• Directed selling efforts of fully integrated Electronic Health Record software to health systems and hospitals across a twelve state region (CO, IA, ID, KS, MI, MN, MO, MT, ND, SD, WI, and WY). • Achieved over $9 million in sales bookings over three consecutive fiscal years while facilitating excellent support and customer service to over 46 existing accounts. • Developed and maintained successful client relationships with healthcare executives and physician leadership including our largest and most strategic health system accounts. Show less
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Sergeant
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Mar 2004 - Mar 2010
• Deployed with the 1st Brigade Combat Team 34th Infantry Division in support of Operation Iraqi Freedom for twenty-two months from September 2005 – July 2007. • Served as truck commander and machine gunner for squad level combat patrol operations. • Developed leadership techniques and effective communication skills while in a challenging and stressful environment. • Deployed with the 1st Brigade Combat Team 34th Infantry Division in support of Operation Iraqi Freedom for twenty-two months from September 2005 – July 2007. • Served as truck commander and machine gunner for squad level combat patrol operations. • Developed leadership techniques and effective communication skills while in a challenging and stressful environment.
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Education
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University of Minnesota-Twin Cities
Bachelor's degree, Communications