Bryan Moreno

Certified Salesforce Administrator at Cisive
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Contact Information
us****@****om
(386) 825-5501
Location
Tomball, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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5.0

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Mark Townsend

I had the pleasure of working with Bryan for 8 years at DieselCore. During our time working together we worked on everything from print design, social media, logo design, and e-commerce. Bryan excels at comprehending the requirements for any given project and critically thinking about how the various components will work. I was particularly impressed by Bryan's work ethic and willingness to tackle any task no matter how small or great. Bryan's, "get-it-done" attitude makes him an asset to any team he is working with.

Aaron T.

I had the pleasure of working with Bryan as part of a team implementing complex solutions for a Salesforce Organization. His critical thinking skills and attention to detail were crucial to the success of our project. I would highly recommend Bryan for a position in any organization!

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Credentials

  • Salesforce Certified Platform App Builder
    Salesforce
    Aug, 2023
    - Oct, 2024
  • App Customization Specialist
    Salesforce Trailhead Superbadges
    Aug, 2022
    - Oct, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Oct, 2021
    - Oct, 2024
  • Business Administration Specialist
    Salesforce Trailhead Superbadges
    Aug, 2021
    - Oct, 2024
  • Lightning Experience Reports & Dashboards Specialist
    Salesforce Trailhead Superbadges
    Jul, 2021
    - Oct, 2024
  • Security Specialist Superbadge
    Salesforce Trailhead Superbadges
    Jun, 2021
    - Oct, 2024
  • Networking Foundations: Networking Basics
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • OneDrive for Business Essential Training
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • OneNote 2016 Essential Training
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Social Media Marketing for Small Business
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Social Media Marketing: Managing Online Communities
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Microsoft Collaboration: SharePoint, Teams, and Groups
    LinkedIn
    May, 2020
    - Oct, 2024
  • Microsoft Office 365: Administration
    LinkedIn
    May, 2020
    - Oct, 2024
  • Microsoft Teams Essential Training
    LinkedIn
    May, 2020
    - Oct, 2024
  • Social Media Marketing: Strategy and Optimization
    LinkedIn
    May, 2020
    - Oct, 2024
  • Inbound Certified
    HubSpot Academy
    Aug, 2023
    - Oct, 2024
  • Hexnode Certified Professional MacOS
    Hexnode
    Jan, 2021
    - Oct, 2024
  • Hexnode Expert Certified MacOS
    Hexnode
    Jan, 2021
    - Oct, 2024

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Certified Salesforce Administrator
      • Aug 2022 - Present

      -Actively manage a Salesforce organization with over 300 users -Flow automations to solve business requirements such as record assignments, field updates, email generations and more. -Manage multiple business within the organization separated through record types, page layouts and permission sets. -Actively support users through a ticketing and case system to resolve system issues, permissions, access and new functionalities. - Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog - End user training documentation and workshops to ensure understanding and user adoption of customizations - Automations including email templates, alerts, process builders & flows in order to properly solution for business needs -Chat and Omni-channel integrations for Service Cloud Show less

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • IT Manager | System Administrator | Web Developer
      • Jun 2014 - Aug 2022

      Professional Administrator and IT Manager leveraging the power of technology like CRM, ERP, Microsoft Software and other tools to improve company revenue. • Eliminated external IT services saving the company $12000/year. • Lead technician on transition from SugarCRM into HubSpot CRM saving $7000/year. • Head Microsoft Office 365 Administrator managing entire company user base. • Head Certified Hexnode Administrator and Lead deployment technician for all MDM devices. • Dynamics Nav 2016 and Business Central Administrator. • Head Administrator for Apple partners, business management and VPP procurement. • IT Manager for all electronic equipment purchasing, maintenance and replacement life cycle. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Web Developer | Social Media
      • Jul 2013 - Jun 2014

      • Optimized all product information and SEO increasing sales by 10% • Cleaned vendor and product data, generating over 10K sales per month. • Manage social media campaigns to increase site traffic by over 200%. • Lead administrator for Magento Ecommerce site with over 50k products • Maximized SEO efforts for 1st page ranking in Google • Optimized all product information and SEO increasing sales by 10% • Cleaned vendor and product data, generating over 10K sales per month. • Manage social media campaigns to increase site traffic by over 200%. • Lead administrator for Magento Ecommerce site with over 50k products • Maximized SEO efforts for 1st page ranking in Google

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Salesforce Consultant
      • Mar 2013 - Jul 2013

      • Lead tech integrating customer forms to generate new leads in Salesforce increasing revenue. • Business analyst gathering information and requirements for successful Org setup. • Lead User onboarding and setup with different permission levels for multiple partners. • Social Media coordinator improving Avinta Services online presence. • Lead tech integrating customer forms to generate new leads in Salesforce increasing revenue. • Business analyst gathering information and requirements for successful Org setup. • Lead User onboarding and setup with different permission levels for multiple partners. • Social Media coordinator improving Avinta Services online presence.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Online Inventory Specialist
      • Dec 2011 - Mar 2013

      •Maintained Inventory up to date. •Tracked web statistic and sales patterns •Troubleshoot any online conflicts and photo errors. •Manage all online car inventory. •Managed small social media team. •Provide comprehensive and detailed descriptions for vehicles •Administered and approved all photography of automobiles. •Manipulate photos on Photoshop CS5. •Managed car porters for vehicle layout and delivery. •Maintained Inventory up to date. •Tracked web statistic and sales patterns •Troubleshoot any online conflicts and photo errors. •Manage all online car inventory. •Managed small social media team. •Provide comprehensive and detailed descriptions for vehicles •Administered and approved all photography of automobiles. •Manipulate photos on Photoshop CS5. •Managed car porters for vehicle layout and delivery.

    • United States
    • Retail
    • Loss Prevention Detective
      • Jun 2011 - Dec 2011

      •Worked with a professional team of individuals to provide assetprotection and reduce theft and fraud.•Mentored and motivated store associates about safety and assetprotection.•Manage and controlled all incoming inventory.•Utilized a high attention to detail in order to stop theft, fraud, pilferage,check fraud, and credit card fraud.•Conducted constant research and investigation for multiple cases.•Manage several tasks at a time.

    • Loss Prevention Detective
      • May 2010 - Jun 2011

      Work part time between 25 and 35 hours per week while in college maintaining a 3.9 G.P.A.• Worked with a team of individuals to provide asset protection and reduce theft and fraud.• Manage several tasks at a time.• Mentored and motivated store associates about safety and asset protection.• Utilized a high attention to detail in order to stop theft, fraud, pilferage, check fraud, and credit card fraud.• Conducted constant research and investigation for different cases.

    • France
    • Apparel & Fashion
    • 300 - 400 Employee
    • Sales Representative
      • Apr 2006 - Feb 2007

      •Assisted customers with purchases and payments. •Provided bilingual help for Spanish-speaking customers •Assisted customers with purchases and payments. •Provided bilingual help for Spanish-speaking customers

Education

  • Trailhead by Salesforce
    Rank - Ranger
    2021 -
  • Texas Christian University
    Bachelor's degree, Graphic Design
  • International Academy of Design and Technology
    AAS, Graphic Design

Community

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