Food Safety Specialist

• Aug 2021 - Present

Conduct food safety, brand standard and workplace health and safety evaluations at client locations. Consult, coach and train clients and their employees on the latest food safety, health, and sanitation practices Partner with Account Management teams to solve client deficiencies. Access and utilize leading industry food safety practices and continual, active monitoring of health inspection information. Provide accurate and thorough reports. Maintain effective… Show more Conduct food safety, brand standard and workplace health and safety evaluations at client locations. Consult, coach and train clients and their employees on the latest food safety, health, and sanitation practices Partner with Account Management teams to solve client deficiencies. Access and utilize leading industry food safety practices and continual, active monitoring of health inspection information. Provide accurate and thorough reports. Maintain effective customer communication and relationships. Show less Conduct food safety, brand standard and workplace health and safety evaluations at client locations. Consult, coach and train clients and their employees on the latest food safety, health, and sanitation practices Partner with Account Management teams to solve client deficiencies. Access and utilize leading industry food safety practices and continual, active monitoring of health inspection information. Provide accurate and thorough reports. Maintain effective… Show more Conduct food safety, brand standard and workplace health and safety evaluations at client locations. Consult, coach and train clients and their employees on the latest food safety, health, and sanitation practices Partner with Account Management teams to solve client deficiencies. Access and utilize leading industry food safety practices and continual, active monitoring of health inspection information. Provide accurate and thorough reports. Maintain effective customer communication and relationships. Show less

Executive Kitchen Training Manager

• Jul 2019 - Aug 2021

Team leader: Responsible for hiring, developing, and mentoring the team through implementation and creation of performance expectations, training, coaching, and giving constructive performance feedback. With a strong focus of retaining top talent. Facilitated the logistics of training the kitchen staff to ensure an onschedule NY restaurant opening. Facilitated the logistics of training the kitchen staff to ensure an onschedule Summer 2020 NOLA restaurant opening. Inherent… Show more Team leader: Responsible for hiring, developing, and mentoring the team through implementation and creation of performance expectations, training, coaching, and giving constructive performance feedback. With a strong focus of retaining top talent. Facilitated the logistics of training the kitchen staff to ensure an onschedule NY restaurant opening. Facilitated the logistics of training the kitchen staff to ensure an onschedule Summer 2020 NOLA restaurant opening. Inherent understanding and execution of company ethos including fostering an environment of open dialogue with restaurant stakeholders. Managed Payroll budget and compensation metrics Managed all incoming inventory, contracts, receivership, and vendor relationships. Incorporated and administered all applicable safety programs to ensure state and local compliance. Proactively identified marketing opportunities within the community to increase brand awareness and exposure. Examples include creating special feature menu items according to community engagements. Developed systems and procedures to create more for efficient training for staff, recipe and menu changes.

General Manager

• May 2018 - Jul 2019

Assistant General Manager

• Mar 2017 - May 2018

Created a business operations strategy to effectively implement systems and procedures. Created, maintained and maximized strong vendor/supplier relationships. Maintained operations that ensured excellence in customer service. Followed all food safety regulations. Lead and trained support staff. Displayed financial ownership for the restaurant through excellence in P&L statements. Responsible for payroll, scheduling, customer service and human resources. Created a business operations strategy to effectively implement systems and procedures. Created, maintained and maximized strong vendor/supplier relationships. Maintained operations that ensured excellence in customer service. Followed all food safety regulations. Lead and trained support staff. Displayed financial ownership for the restaurant through excellence in P&L statements. Responsible for payroll, scheduling, customer service and human resources.

General Manager

• Apr 2015 - May 2018

General Manager

• Apr 2015 - Feb 2017

Maximized guest satisfaction, operations, profit margins, and talent development through oversight and direction of both day-to-day operations and strategic, long-term planning Provide leadership and direction to maintain standards of quality, quantity,, safety, sanitation, taste, presentation including required certifications and licensing for local government compliance. Recruit, select, train, develop and retain top talent. Cultivate a high-performance culture through… Show more Maximized guest satisfaction, operations, profit margins, and talent development through oversight and direction of both day-to-day operations and strategic, long-term planning Provide leadership and direction to maintain standards of quality, quantity,, safety, sanitation, taste, presentation including required certifications and licensing for local government compliance. Recruit, select, train, develop and retain top talent. Cultivate a high-performance culture through coaching, constructive feedback recognition and documentation through the utilization of company performance management tools and processes. Analyzed client population metrics to ensure appropriate staffing levels and inventory. Ensured all administrative duties and reporting were completed accurately, on time and in accordance with company policies and procedures. Created, maintained and maximized strong vendor/supplier relationships. Maximized profitability through business planning , forecasting, budget planning, scheduling, metric analysis, and implementation of any needed corrective actions. Show less Maximized guest satisfaction, operations, profit margins, and talent development through oversight and direction of both day-to-day operations and strategic, long-term planning Provide leadership and direction to maintain standards of quality, quantity,, safety, sanitation, taste, presentation including required certifications and licensing for local government compliance. Recruit, select, train, develop and retain top talent. Cultivate a high-performance culture through… Show more Maximized guest satisfaction, operations, profit margins, and talent development through oversight and direction of both day-to-day operations and strategic, long-term planning Provide leadership and direction to maintain standards of quality, quantity,, safety, sanitation, taste, presentation including required certifications and licensing for local government compliance. Recruit, select, train, develop and retain top talent. Cultivate a high-performance culture through coaching, constructive feedback recognition and documentation through the utilization of company performance management tools and processes. Analyzed client population metrics to ensure appropriate staffing levels and inventory. Ensured all administrative duties and reporting were completed accurately, on time and in accordance with company policies and procedures. Created, maintained and maximized strong vendor/supplier relationships. Maximized profitability through business planning , forecasting, budget planning, scheduling, metric analysis, and implementation of any needed corrective actions. Show less

General Manager

• Jun 2009 - Apr 2015

Hire, train, and direct staff Oversee food preparation and cooking, examining quality and portion size to ensure dishes are prepared and garnished correctly in a timely manner Assess and oversee Profit and Loss Monitor actions of employees to ensure health and safety standards are maintained Resolve problems of dissatisfied customers and/or employees Continuously build positive and strong relationships with employees and coworkers Maintain food and dry storage supplies… Show more Hire, train, and direct staff Oversee food preparation and cooking, examining quality and portion size to ensure dishes are prepared and garnished correctly in a timely manner Assess and oversee Profit and Loss Monitor actions of employees to ensure health and safety standards are maintained Resolve problems of dissatisfied customers and/or employees Continuously build positive and strong relationships with employees and coworkers Maintain food and dry storage supplies with proper inventory and sales purchasing Manage front & back house operations Delegate and hold staff accountable efficiently and respectfully Show less Hire, train, and direct staff Oversee food preparation and cooking, examining quality and portion size to ensure dishes are prepared and garnished correctly in a timely manner Assess and oversee Profit and Loss Monitor actions of employees to ensure health and safety standards are maintained Resolve problems of dissatisfied customers and/or employees Continuously build positive and strong relationships with employees and coworkers Maintain food and dry storage supplies… Show more Hire, train, and direct staff Oversee food preparation and cooking, examining quality and portion size to ensure dishes are prepared and garnished correctly in a timely manner Assess and oversee Profit and Loss Monitor actions of employees to ensure health and safety standards are maintained Resolve problems of dissatisfied customers and/or employees Continuously build positive and strong relationships with employees and coworkers Maintain food and dry storage supplies with proper inventory and sales purchasing Manage front & back house operations Delegate and hold staff accountable efficiently and respectfully Show less