Experience

The Osthoff Resort

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Aug 2023 - Present

  ● Assisting current guests and prospective guests in the reservation-making process ● Occasionally assist the Reservation Manager with group contracts ● Coordinating group room reservations with group contacts ● Working with the Front Office department to assist in reservations and occasional front desk duties ● Answer guest’s questions and describe the rooms, amenities, and rates while assisting the guest in booking their resort reservation

• Bellman

  • Jun 2023 - Aug 2023



Lakeshore Chinooks Baseball

• United States
• Spectator Sports
• 1 - 100 Employee

• Ticket Sales

  • May 2023 - Aug 2023

  Sales Intern will be responsible for managing the ticket booth on game days, selling tickets and group outings throughout the season. Will work weekly office days to complete in-office tasks before heading to the stadium for each home game. Sales intern will be in charge of entering prospect information into CRM, fulfilling all ticket packages each day. Ticket Sales Internship ● Cold calling local businesses, organizations, and fans regarding group outing and season ticket… Show more Sales Intern will be responsible for managing the ticket booth on game days, selling tickets and group outings throughout the season. Will work weekly office days to complete in-office tasks before heading to the stadium for each home game. Sales intern will be in charge of entering prospect information into CRM, fulfilling all ticket packages each day. Ticket Sales Internship ● Cold calling local businesses, organizations, and fans regarding group outing and season ticket opportunities ● Coordination and logistics of group outings and season ticket packages ● General sales (single game tickets, fundraising tickets, complimentary tickets) ● Collecting and entering/updating client and prospect information into online ticketing system and CRM ● Ticket and mail fulfillment ● Preparing will-call tickets for game days ● Providing customer service via in-person, phone, and email ● Stadium Box Office duties will include: selling single game tickets, distributing will-call tickets, ticket taking, scanning tickets, selling 50/50 raffle tickets and managing fan assistance center ● Liaison to season ticket holders, groups, and sponsors at the stadium ● Assist with setup and take down of stadium box office. ● All other duties as assigned Show less Sales Intern will be responsible for managing the ticket booth on game days, selling tickets and group outings throughout the season. Will work weekly office days to complete in-office tasks before heading to the stadium for each home game. Sales intern will be in charge of entering prospect information into CRM, fulfilling all ticket packages each day. Ticket Sales Internship ● Cold calling local businesses, organizations, and fans regarding group outing and season ticket… Show more Sales Intern will be responsible for managing the ticket booth on game days, selling tickets and group outings throughout the season. Will work weekly office days to complete in-office tasks before heading to the stadium for each home game. Sales intern will be in charge of entering prospect information into CRM, fulfilling all ticket packages each day. Ticket Sales Internship ● Cold calling local businesses, organizations, and fans regarding group outing and season ticket opportunities ● Coordination and logistics of group outings and season ticket packages ● General sales (single game tickets, fundraising tickets, complimentary tickets) ● Collecting and entering/updating client and prospect information into online ticketing system and CRM ● Ticket and mail fulfillment ● Preparing will-call tickets for game days ● Providing customer service via in-person, phone, and email ● Stadium Box Office duties will include: selling single game tickets, distributing will-call tickets, ticket taking, scanning tickets, selling 50/50 raffle tickets and managing fan assistance center ● Liaison to season ticket holders, groups, and sponsors at the stadium ● Assist with setup and take down of stadium box office. ● All other duties as assigned Show less



Lakeland University

• United States
• Higher Education
• 300 - 400 Employee

• Lead Resident Desk Assistant

  • Feb 2022 - May 2023

  Lead Resident Desk Assistant ● Schedule 28 employees 7 days per week ● Manage time off & shifts swaps ● Assist in program marketing ● Greet all residents and guests upon entry ● Maintain adequate log of visitors ● Ensure university visitation policies are enforced

• Campus Center Desk Manager

  • May 2022 - Aug 2022

  Campus Center Desk Manager ● Provide good customer assistance which includes getting mail and/or packages for students ● Assist students, guests and staff with questions ● Assist in setting up furniture and equipment for campus events ● Receive deliveries (UPS and FedEx) , log them, and secure them in the locked room ● Provide pleasant, accurate information when answering telephone calls

• Game Management

  • Nov 2021 - Jan 2022

  Game Management ● Set gymnasium for games or activities ● Greet fans and guests upon arrival, ensure appropriate ticket sales ● Enforce relevant policies



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Food Delivery Driver

  • Dec 2020 - May 2023

  Dasher ● Deliver customer orders on time ● Approach customers with a friendly attitude ● Resolve discrepancies between customers and restaurants Dasher ● Deliver customer orders on time ● Approach customers with a friendly attitude ● Resolve discrepancies between customers and restaurants



Mandujano’s Landscaping

• Barrington, Illinois, United States

• Landscaper

  • May 2020 - Aug 2020

  General Laborer ● Complete weekly lawn maintenance ● Surpassed customers’ expectations in landscaping projects ● Translated conversations between customers and owner General Laborer ● Complete weekly lawn maintenance ● Surpassed customers’ expectations in landscaping projects ● Translated conversations between customers and owner