Experience

Fundation

• United States
• Financial Services
• 1 - 100 Employee

• Relationship Associate

  • Feb 2019 - Present

  Reston, Virginia Primary Responsibilities include: - Using proactive and reactive selling skills to encourage applicants to move forward in the application process - Educating applicants about Fundation loan and credit products and setting expectations for the application process - Reaching out to customers and bankers via email and phone to obtain any missing documentation needed to complete the loan file for underwriting review - Providing assistance to customers with questions pertaining to loan… Show more Primary Responsibilities include: - Using proactive and reactive selling skills to encourage applicants to move forward in the application process - Educating applicants about Fundation loan and credit products and setting expectations for the application process - Reaching out to customers and bankers via email and phone to obtain any missing documentation needed to complete the loan file for underwriting review - Providing assistance to customers with questions pertaining to loan documentation and credit products - Reviewing applications to ensure they are accurate and suitable for review by the Fundation credit team ➢Achieved the highest performance level on all sales metrics each month since beginning the position

• Collector

  • Apr 2018 - Feb 2019

  Reston, Virginia Primary responsibilities included: - Initiating contact with delinquent customers - Working with customers to negotiate equitable payment arrangements that bring accounts current - Working with paralegal staff to recommend litigation under certain circumstances - Preparing weekly reports on delinquency rates and payments ➢ Achieved excellent monthly delinquency roll rates and contributed to very low monthly charge-off rates



GNC

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Sep 2014 - Mar 2018

  Fairfax, Virginia Primary responsibilities included: - Increasing sales and profitability by deep diving into designing, implementing, and executing sales initiatives - Hiring and training the best employees - Controlling expenses by employing frugal yet high performing measures - Managing inventory levels - Coordinating diverse schedules ➢ Top 17% sales growth, Northern Virginia region, 2015 ➢ Top 9% sales growth, Northern Virginia region, 2017 ➢ Employee retention rate 150% above… Show more Primary responsibilities included: - Increasing sales and profitability by deep diving into designing, implementing, and executing sales initiatives - Hiring and training the best employees - Controlling expenses by employing frugal yet high performing measures - Managing inventory levels - Coordinating diverse schedules ➢ Top 17% sales growth, Northern Virginia region, 2015 ➢ Top 9% sales growth, Northern Virginia region, 2017 ➢ Employee retention rate 150% above company average

• Sales Associate

  • Aug 2013 - Sep 2014

  Gainesville, Virginia Primary responsibilities included: - Selling nutritional solutions specific to customers’ needs - Providing outstanding customer service - Assisting with product cleaning and rotation