Underwriting Support Consultant

• Mar 2021 - Jun 2023

- Identified underwriting risk issues during the post bind audit process and helped adjust and review policies pre and post bind. - Reduced home inspection turnaround time through automation & oversaw mandated home repair follow ups thus decreasing cancellations and increasing customer retention. - Always looking for efficient ways to improve processes and policies through automation and data verification.

Insurance Consultant

• Feb 2020 - Feb 2021

Insurance Broker

• Oct 2018 - Nov 2019

Sales Consultant

• May 2018 - Aug 2018

Exhibitor Services Representative (Contract)

• Jan 2018 - Mar 2018

Tradeshow Coordinator

• Jun 2017 - Oct 2017

Account Development Representative

• Feb 2017 - Jun 2017

Community Manager (Contract)

• Oct 2015 - Feb 2016

• Served as the first point of contact and introduced new users to Pear platform. • Manually checked each user account to ensure factual accuracy. • Lead Miller Lite sponsorship program to increase user acquisition and activity in Hispanic market. • Gathered feedback for the sales and marketing team about user/program satisfaction. • Utilize systems such as Zendesk (support tickets) and Zopim (chat) • Served as the first point of contact and introduced new users to Pear platform. • Manually checked each user account to ensure factual accuracy. • Lead Miller Lite sponsorship program to increase user acquisition and activity in Hispanic market. • Gathered feedback for the sales and marketing team about user/program satisfaction. • Utilize systems such as Zendesk (support tickets) and Zopim (chat)

Buyer Support Specialist (Contract)

• Sep 2015 - Oct 2015

• Planning, coordinating and facilitating buyer registration process. • Processing applications, registrations, legal and miscellaneous documentation. • Understanding laws and licensing requirements that vary by states and countries, assuring compliance with the latest regulations and legislations, verifying licenses and permits on different levels of jurisdiction. • Answering internal and external customers’ inquiries originated via email and phone, processing. • Planning, coordinating and facilitating buyer registration process. • Processing applications, registrations, legal and miscellaneous documentation. • Understanding laws and licensing requirements that vary by states and countries, assuring compliance with the latest regulations and legislations, verifying licenses and permits on different levels of jurisdiction. • Answering internal and external customers’ inquiries originated via email and phone, processing.

Account Executive

• Dec 2014 - Jul 2015

• Interviewed, trained, and independently managed a team of entry level employees in customer acquisition and retention. • Consistently ranked amongst the top sales representatives in the country for the Spark Energy campaign. • Successfully developed and executed office-wide meetings, and business trips. • Track individual and office wide production • Maintain a great relationship and positive attitude with clients and coworkers • Interviewed, trained, and independently managed a team of entry level employees in customer acquisition and retention. • Consistently ranked amongst the top sales representatives in the country for the Spark Energy campaign. • Successfully developed and executed office-wide meetings, and business trips. • Track individual and office wide production • Maintain a great relationship and positive attitude with clients and coworkers