Experience

Vivid Racing

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Order Entry Specialist

  • Aug 2020 - Present

  Order Entry [Purchasing] Order fulfillment Management Chat and Email Support CRM Management Order Entry [Purchasing] Order fulfillment Management Chat and Email Support CRM Management



Onehalf Offshore Business Solutions

• Australia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Administrative Assistant

  • Jan 2017 - Jan 2019

  Senior Admin Specialist at Energy Ease, Managing customers general enquiries. Email support with no supervision unless otherwise instructed. Maintaining service levels and quality expectations at all times. Prepare and manages team learning sessions and training to the admin team on a bi-weekly basis. Keeping the team up to date with process changes. Up-skilling teammates to other tasks. Senior Admin Specialist at Energy Ease, Managing customers general enquiries. Email support with no supervision unless otherwise instructed. Maintaining service levels and quality expectations at all times. Prepare and manages team learning sessions and training to the admin team on a bi-weekly basis. Keeping the team up to date with process changes. Up-skilling teammates to other tasks.



Convergys Intelligent Contact

• United Kingdom
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Contract Management Specialist

  • Jan 2010 - Apr 2012

  Client: Canon Australia Role: New contract Entry Managing arrears of existing customers Email management Client: Canon Australia Role: New contract Entry Managing arrears of existing customers Email management



ePLDT Ventus

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Associate Sales Representative

  • May 2008 - Mar 2010

  Client: INGRAM MICRO Canada-Sales Inbound B2B sales and order taking Client: INGRAM MICRO Canada-Sales Inbound B2B sales and order taking