Marketplace Project Manager

• Jul 2022 - Present

Project Manager

• Jul 2022 - Present

Program Manager

• Apr 2021 - Jul 2022

Fiscal Intermediary Program Manager April 2021 to July 2022The Center for Family Support − Floral Park, New YorkParticipated in meetings to guarantee that productivity of the team is bringing customersatisfaction. Managed 70+ cases and successfully handled all needs efficiently throughclear & concise collaboration. Reviewed & worked in collaboration with many differentteams to ensure budgets and plans for individuals supported were accurately displayingthe level of need. Contacted team members when behind on tasks to remind them ofdeadlines. Monitored and maintained all required documentation to remain in compliancefor each project.Key Achievements:Educated brokers & families on how to properly maintain, utilize, & track their budgetsdaily. Ensured individuals received optimal levels of care by advocating for the needs offamilies on their behalf. Show less

Care Manager

• Jul 2019 - Oct 2020

Care Manager July 2019 to October 2020 Advance Care Alliance Bethpage, New York Leveraging my extensive professional experience, I managed a variety of cases to provide support and services to individuals with intellectual and developmental disability needs. My scope of responsibility encompassed verifying needs, assessing current support and services, setting goals, and monitoring progress. I was able to create a conducive workplace culture by leading team meetings and communicating initiatives. I also collaborated with other healthcare teams and providers to enhance service delivery. Key Achievements: Maintained smooth operations by quickly adapting to The Center for Family Support’s transition into Advance Care Alliance. Delivered world-class care to +35 individual cases by effectively collaborating with cross-functional healthcare teams to develop bespoke care plans and provide support. Show less

Medicaid Service Coordinator

• May 2017 - Jul 2019

Medicaid Service Coordinator May 2017 to July 2019 The Center for Family Support Floral Park, New York Earlier in my career, I oversaw patient and family relationships by reviewing and coordinating care and services. My role was to make appropriate referrals for services while also monitoring service provision and following up on services provided. Additionally, I documented all email/phone correspondence and meetings into online databases to comply with state-mandated regulations. Key Achievements: Ensured individuals received optimal levels of care by advocating on behalf of patients and families. Show less

Family Support Worker

• Feb 2017 - May 2017

Built strong relationships with children struggling with trauma and their families through in-home and mentor services. Collaborated with clinicians to create and implement treatment plans. Built strong relationships with children struggling with trauma and their families through in-home and mentor services. Collaborated with clinicians to create and implement treatment plans.

Assistant Teacher

• May 2016 - Jan 2017

Educated classrooms of children with ages ranging from toddlers through adolescents. Communicated with parents daily regarding the safety, progress & status of their children. Educated classrooms of children with ages ranging from toddlers through adolescents. Communicated with parents daily regarding the safety, progress & status of their children.

Research Assistant - Rudd Adoption Research Lab

• Sep 2016 - Dec 2016

Discussed & studied how to influence policy and practice in adoption and education in collaboration with Dr. Grotevant and other research team members. Wrote & presented a research paper to the lab to discuss potential solutions. Discussed & studied how to influence policy and practice in adoption and education in collaboration with Dr. Grotevant and other research team members. Wrote & presented a research paper to the lab to discuss potential solutions.

Family Center Intern

• Sep 2016 - Dec 2016

Developed lesson plans weekly as well as fundraisers for elementary & middle school children enrolled in Steps to Success, a tier 3 intervention program. Completed referrals for families from three district elementary schools to Big Brothers Big Sisters. Engaged with district families during Parent/Guardian University groups by planning out how to address concerns. Developed lesson plans weekly as well as fundraisers for elementary & middle school children enrolled in Steps to Success, a tier 3 intervention program. Completed referrals for families from three district elementary schools to Big Brothers Big Sisters. Engaged with district families during Parent/Guardian University groups by planning out how to address concerns.

Babysitter

• May 2015 - Aug 2015

Supervised 2 children and engaged them in activities with other children. Worked through issues, taught household chores, and provided guidance with homework. Supervised 2 children and engaged them in activities with other children. Worked through issues, taught household chores, and provided guidance with homework.

Sales Associate

• May 2014 - May 2015

Aided customers to their needs with copying, printing, and other production services. Extensive knowledge on computer programs and printing technology. Worked with entrepreneurs and business owners to create the proper products for their companies. Aided customers to their needs with copying, printing, and other production services. Extensive knowledge on computer programs and printing technology. Worked with entrepreneurs and business owners to create the proper products for their companies.

Sales Associate

• Aug 2012 - Nov 2012

Guided customers of all ages to purchase their desired goods. Overcame pressure and solved service problems with customers daily to ensure satisfaction. Handled difficult situations positively and satisfied the needs of customers regardless of the issue. Guided customers of all ages to purchase their desired goods. Overcame pressure and solved service problems with customers daily to ensure satisfaction. Handled difficult situations positively and satisfied the needs of customers regardless of the issue.