Bryan E.

Senior Technical Analyst at Constituency Management Group (CMG)
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Computer Literacy for Mac
    Lynda.com
    Mar, 2016
    - Sep, 2024

Experience

  • Constituency Management Group (CMG)
    • Senior Technical Analyst
      • Oct 2019 - Present

    • Technical Analyst
      • Jan 2016 - Present

  • Gehan Homes
    • United States
    • Real Estate
    • 200 - 300 Employee
    • IT Technician
      • Mar 2015 - Dec 2015
  • FM Trading Co., Inc. Diamond Cutters and Manufacturers
    • IT Support Assistant
      • Aug 2012 - Mar 2015

      Marketing for the office with weekly email sent to all of clients. Setting up computers with the most current software. Maintain local server administered in the office with setting network drives for everyone to use. Checking in stones by matching inclusions with the certificate and reading the diascript to match the cert number. Marketing for the office with weekly email sent to all of clients. Setting up computers with the most current software. Maintain local server administered in the office with setting network drives for everyone to use. Checking in stones by matching inclusions with the certificate and reading the diascript to match the cert number.

  • University of Texas at Dallas
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Help Desk
      • May 2011 - Aug 2012

      Technology support via live chat with issue for professors and student including a remote desktop support.. Emails issues were resolved in a timely manner for the queue that was set up. Phone support for all faculty staff and students in regards to issues with password resets and minor software issues to be fixed. Managing a ticket system in regards to escalating issue to a higher tier of support. Technology support via live chat with issue for professors and student including a remote desktop support.. Emails issues were resolved in a timely manner for the queue that was set up. Phone support for all faculty staff and students in regards to issues with password resets and minor software issues to be fixed. Managing a ticket system in regards to escalating issue to a higher tier of support.

  • The University of Texas at El Paso
    • United States
    • Higher Education
    • 700 & Above Employee
    • Computer Support
      • Oct 2009 - Dec 2010

      Windows imaging of the computer of entire labs in a time contained and critical time. Support professor computers in the Engineering building in regards to both hardware support and software support. Assisting engineering students with laptop issues regards their computer. Supported Windows XP, Vista and 7 with GP updates. Windows imaging of the computer of entire labs in a time contained and critical time. Support professor computers in the Engineering building in regards to both hardware support and software support. Assisting engineering students with laptop issues regards their computer. Supported Windows XP, Vista and 7 with GP updates.

Education

  • The University of Texas at Dallas
    Bachelor's degree, Mechanical Engineering
    2011 - 2016

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