Experience

FlyUSA
• United States
• Airlines and Aviation
• 1 - 100 Employee
• Private Aviation Advisor

  • Jul 2023 - Present


United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Sales Chief of Operations/High Risk Analyst/Program Manager

  • Apr 2022 - Jul 2023

  Subject matter expert and hand selected to supervise all logistical/administrative and organizational functions of Recruiting Station Richmond's operations section by managing weekly shipping and contracting requirements, while maintaining quality control. Consistently analyzing data to uncover ways to improve effectiveness and efficiency of 12 Area Managers to ensure the Recruiting Station meets monthly and yearly mission quotas. Increased prospecting effectiveness to achieve 30% more contacts. Advisor to the CEO and Operations manager regarding monthly/annual planning and assisting the Recruiter Instructor in the training of 50 recruiters.• Principal Advisor to the CEO.• Keeps CEO apprised of all policies by analyzing laws and regulations that may be given. • Review and analyze complex information to disseminates information to employees regarding policy.• Prioritized and managed over $15M of assets enabling recruiters to surpass all assigned objectives.• Attends and conducts comprehensive training programs on leadership and communication.• Demonstrates excellent oral and written communication by maintaining contact with internal and external stakeholders. • Interview all new employees to ensure proper placement based on skill set to not cause disruption within the organization.• Maintains professional relationships with all external key influencers. Show less

• Training and Development Manager of Sales

  • Aug 2021 - Apr 2022

  Executed the overall training and development of 63 recruiters that are spread out from Virginia Beach,VA to Johnson City, TN. Training is geared towards their efforts that generate the results needed to be successful over their 3-year tour to meet assigned contracting and shipping monthly missions. Subject matter expert in all fields related to sales training through a coaching conversation while providing reinforcing/balanced feedback that are proven to propel staff to the next level.• Developed and conducted Recruiting Station level training programs that directly impacted the success of all Marines under Recruiting Station Richmond that lead to 100% improvement in generating results that led to mission success.• Developed and influenced the Recruiting Stations annual, monthly, and weekly plans to ensure the success of the Recruiting Station which increased productive time by 20%.• Consistently monitored recruiting operations daily while applying critical thinking to solve problems and to come up with solutions with operations.• Conducted Recruiting Substation visits to provide guidance, leadership and assist the field directly resulting in the station making their assigned monthly mission.• Facilitated proficiency courses that were designed to enhance the overall ability of a Marine Recruiter. Show less

• Chief of Operations Naval Aerospace Medical Institute

  • Mar 2018 - Aug 2021

  Hand selected to be the Marine Corps Liaison for Pilot Accession Flight Physicals. Coordinated and scheduled Flight Physicals from 63 Officer Selection Teams throughout the United States. Screening all applicants to ensure they meet the medical and moral standards. Responsible for scheduling all aspects required for a Flight Physical (travel, lodging, medical appointments, medical reviews, medical waiver packages/boards, anthropometrics, labs, radiology, consults, follow-ups). Collect medical documents and prepare packages for waivers in accordance with Aeromedical Reference and Waiver Guide.• Conducted sales presentations to increase client relationships and close contracts.• Executed yearly contract negotiations between Navy and Marine Corps. Increased production through building and maintaining client relationships.• First Marine to be certified as an Aviation Anthropometrics Technician. This increased process efficiency by 20% and saving the Marine Corps $50K. • Awarded Navy and Marine Corps Commendation Medal (3rd award) for the development of effectively changing the process. The average processing time went from 180 days to 5 days. Show less

• Area Sales Director Full Life Cycle Recruiting

  • Oct 2016 - Mar 2018

  Led, trained, and mentored a team of 6 Recruiters responsible for accomplishing a monthly/ yearly mission of contracting and shipping individuals into the United States Marine Corps. During my time as the Director, my 6-man team had a rotating planned turnover that involved a total of 10 Marines over 1.5 years. Responsible for consultative sales training for the team.• Successfully complete 104% of contracting annual mission.• Successfully shipped 110% of assigned shipping mission.• #1 Recruiting Sub-Station (out of 12) of the Month and Quarter, 3 times during 18-month period. Show less

• Processing Manager Full Life Cycle Recruiting

  • Oct 2015 - Oct 2016

  Entrusted and hand selected by the Commanding Officer for the screening and qualification of each applicant that processed through the Military Entrance Processing Station for the entire state of South Carolina and lower half of North Carolina.• Conducted and analyzed the quality and control by screening over 500 applicants to ensure they met the criteria requirements for enlistment, saving the Marine Corps 5 million dollars over a 1-year span.• Coordinated and scheduled over 500 applicants for enlistment and shipping by adhering to operating procedures set forth through doctrine, guidelines, and training for employment.• Contracted 450 applicants into the delayed entry program which led to 100% of assigned quotas. Show less

• Area Sales Director Full Life Cycle Recruiting

  • Sep 2013 - Oct 2015

  Led, trained, and mentored a team of 4 Recruiters responsible for accomplishing a monthly/ yearly mission of contracting and shipping individuals into the United States Marine Corps. During my time as the Director, my 4-man team had a rotating planned turnover that involved a total of 6 Marines over 2 years. Responsible for consultative sales training for the team.• Successfully completed 111% of contracting mission annually• Successfully shipped 109% of assigned shipping mission• Achieved and Maintain the Highest rated score on a Systematic Recruiting Inspection for the Entire Southeast Region of the United States. Show less

• Full Life Cycle Recruiter

  • Dec 2012 - Sep 2013

  Recruit quality men and women in sufficient numbers by canvassing, screening, selling, and processing for enlistment IAW systematic recruiting and CMC standards. Screen and identify what career fields applicants Qualify for and what is available. Over 350 technical occupational fields to include Cyber, Aviation, Engineering, Financial, Combat, Communications, Intelligence, and Mechanics.• Conduct individual planning and analysis to develop and implement productive monthly, weekly, and daily plans that will ensure mission accomplishment.• Lead and prepare future Marines to ship and graduate from recruit training by motivating and mentally and physically preparing poolees for future service.• Establish professional working relationships and project a positive image of the Marine Corps in assigned high schools and the local community.• Awarded Rookie Recruiter of the year (out of 57 Recruiters) for Contracting 23 young men and women. Averaging 2.88 contracts per month (average 1.33), 216% above average. Show less

• H-1 Airframes/Hydraulics/Flight Control Collateral Duty Quality Assurance Representative

  • Feb 2005 - Oct 2012

  Subject Matter Expert in all maintenance tasks and safety of flight for Hydraulics, Airframes, and Flight Controls. Train, develop, coordinate, and supervise all maintenance tasks. Trained and certified 100+ Marines to become proficient and effective as H-1 Mechanics. Troubleshot Aircraft to diagnose component failure.• Responsible to the maintenance CEO to develop maintenance action plans to support company missions.• Ensure safety of flight for each inspectable task.• Troubleshoot aircraft in a timely manner to keep integrity of flight schedule. Show less

• H-1 Airframes Division Maintenance Control

  • Feb 2004 - Oct 2012

  Control and lead 50 Marines to conduct maintenance on 32 Aircraft while supporting flight operations in different environments. Utilize maintenance systems to track and complete maintenance tasks. Ensure proper documentation and inspection of all actions on Aircraft.• Keep employees engaged in appropriate job actions and billet descriptions.• Advisor to CEO for policies and standards pertaining to maintenance.• Utilize communication skills to maintain healthy work environment for employees. Show less

• H-1 Helicopter Aircrew

  • Feb 2002 - Oct 2012

  Served as Aircrew for UH-1N/Y (Huey) and AH-1W/Z (Cobra) Helicopters. Responsible to the pilot in command while in operation of the aircraft and associated mission/weapons systems. Conduct safety brief for all passengers and deploy weapon systems effectively on target. When not assigned to the flight schedule, responsibilities included inspect, service, maintain, and repair power plants, transmissions, drivetrains, fuel systems, flight control systems, and rotor systems.• 700+ flight hours.• 5 overseas deployment (3 combat tours).• Conduct test maintenance and test flights to ensure Aircraft are mission capable. Show less

• Airframe and Powerplant Mechanic

  • Feb 2002 - Oct 2012

• H-1 Quality Assurance Representative

  • Mar 2008 - Oct 2010

  Inspected airframes, hydraulics, and flight control maintenance performed on H-1 helicopters. Inspected aircraft maintenance books and certified aircraft safe for flight. Scheduled test flights for specific maintenance tasks. Inspected aircraft to diagnose and analyze maintenance issues. Supervised over 300 Marines with thousands of Maintenance hours. Responsible for the safety of flight for 75 pilots, 57 Aircrew and 30 Aircraft. Conducted and participated in multiple aircraft mishap investigation boards. Single Quality Assurance Representative for the H-1 program on the 31st Marine Expeditionary Unit in Okinawa, Japan. • Senior advisor to the CEO for all safety of flight, test flights, and flight schedule policies.• Schedule and supervise aircraft and pilots for assigned test flights.• Received Navy and Marine Corps achievement medal for training 52 Marines and supervising all maintenance on 7 H-1 Aircraft worth $105M in Okinawa, Japan. Show less

• H-1 Airframes/Hydraulics/Flight Control Collateral Duty Inspector

  • Feb 2004 - Feb 2005

  Collateral Duty Inspectors (CDI) Inspect all work and comply with the required Quality Assurance (QA) inspections during all maintenance actions performed by respective work centers. CDIs are responsible to the QA Officer when performing QA functions. CDIs shall spot check all work in progress and be familiar with the provisions and responsibilities of the various programs managed and audited by QA.• Inspected countless Maintenance actions.• Manage work tasks for 50 Mechanics and 30 aircraft, $450M in assets.• Communicate with each maintenance division to perform tasks. Show less