Senior Network Consultant

• Apr 2020 - Present

Network Consultant

• Jul 2014 - Apr 2020

- Member of IT consultant team that provides IT services to corporate clients.- Work helpdesk tickets both remote/onsite- Deploy/manage/upgrade servers, desktops, laptops, network switches, firewall, wireless access points, NAS devices, and backup solutions- Verify data integrity on all backup solutions deployed to the client- Provide consultation on best practices/solutions to improve network performance and reliability

Systems Engineer

• Feb 2012 - Jul 2014

- Member of an IT consultant team in their Syracuse, New York office that provided assistance for many corporate clients - Installed servers, workstations, networking equipment, and created documentation regarding their configurations - Provided assistance via telephone and remote assistance to users who submitted help desk requests. If their issue could not be resolved over the phone, traveled onsite and provided assistance in person. - Created detailed documentation of the solution within the help ticket Show less

Network Administrator

• Mar 2011 - Feb 2012

- Developed a wiring scheme that spread across three occupied offices. - Planned and coordinated a website project that had an integrated photo uploader. - Migrated company email from a MS Exchange 2003 email environment to Google Apps for Business. - Developed a wiring scheme that spread across three occupied offices. - Planned and coordinated a website project that had an integrated photo uploader. - Migrated company email from a MS Exchange 2003 email environment to Google Apps for Business.

Network Technician

• May 2008 - Jan 2010

- Worked with the IT team to provide support for several hundred users across multiple locations. - Answered helpdesks as they were assigned, both remotely and onsite - Calculated heat output for their server room - Coded a toolbar finder login script - Created and managed ghost images for desktops used by users. - Worked with the IT team to provide support for several hundred users across multiple locations. - Answered helpdesks as they were assigned, both remotely and onsite - Calculated heat output for their server room - Coded a toolbar finder login script - Created and managed ghost images for desktops used by users.