Experience

AllianceRx Walgreens Prime

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Front end pharmacy Technician

  • Dec 2020 - Present



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Pharmacy Technician

  • Jan 2020 - Dec 2020



Carvana

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Verifications Advocate

  • Jun 2019 - Jan 2020



GM Financial

• United States
• Financial Services
• 700 & Above Employee

• Customer Experience Advocate

  • Feb 2019 - Jun 2019



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Account Resolution Specialist

  • Dec 2018 - Jan 2019



Fiserv

• Software Development
• 1 - 100 Employee

• Fraud Support

  • Apr 2018 - Jun 2018

  Fast pace call center environment answering back to back calls to assist customers with fraud alerts on their account. I make sure to review recent purchases to make sure they attempted to make the charge and if they didn’t then cancel the card immediately to protect the account.



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Student Loans Account Specialist

  • Feb 2016 - Jan 2018

  Inbound call center environment. Assist customers with explaining an overview of Student Loan product and taking applications. Take payments over the phone and address any concerns with their billing.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Merchandiser

  • Oct 2013 - Nov 2015

  Verified all vendor products were in correct area, clean, and changed price labels. Worked on special projects, like preparing Holiday displays and adding new product to the sales floor. Work in the store during the busiest hours of the day, so I have helped customers in finding what they need and upselling other items that go with the product. Certified in driving heavy equipment, (Forklifts, Reach, Electric Pallet Jack, etc.), to bring down product.



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2013 - Jun 2013

  Addressed customer service inquiries in a timely and accurate fashion. Insured that every call was a sales opportunity after helping them with billing concerns they had.



Domino's

• Canada
• Internet Publishing
• 1 - 100 Employee

• CSR/Driver

  • Mar 2011 - Oct 2012

  Made and delivered pizzas along with oven tending, answering phone calls, and being a cashier. I also had try upsell on every order to increase store sales.