Bryan Carter
VP of Quality & Compliance at Maple Mountain Co-Packers- Claim this Profile
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Topline Score
Bio
Ben Luthi
Bryan was always easy to work with, both as a fellow supervisor and then as a manager. He was fair and had high expectations for those he managed. He was also dedicated to the company's efforts to increase revenue and decrease costs and put together and executed plans to succeed on both. Although Bryan and I haven't worked together in almost three years, I still consider him a great friend and someone well deserving of my best recommendation.
Ben Luthi
Bryan was always easy to work with, both as a fellow supervisor and then as a manager. He was fair and had high expectations for those he managed. He was also dedicated to the company's efforts to increase revenue and decrease costs and put together and executed plans to succeed on both. Although Bryan and I haven't worked together in almost three years, I still consider him a great friend and someone well deserving of my best recommendation.
Ben Luthi
Bryan was always easy to work with, both as a fellow supervisor and then as a manager. He was fair and had high expectations for those he managed. He was also dedicated to the company's efforts to increase revenue and decrease costs and put together and executed plans to succeed on both. Although Bryan and I haven't worked together in almost three years, I still consider him a great friend and someone well deserving of my best recommendation.
Ben Luthi
Bryan was always easy to work with, both as a fellow supervisor and then as a manager. He was fair and had high expectations for those he managed. He was also dedicated to the company's efforts to increase revenue and decrease costs and put together and executed plans to succeed on both. Although Bryan and I haven't worked together in almost three years, I still consider him a great friend and someone well deserving of my best recommendation.
Experience
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Maple Mountain Co-Packers
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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VP of Quality & Compliance
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May 2022 - Present
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Innovative Labs
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Poland
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Technology, Information and Internet
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Director of Customer Service and Project Management
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Aug 2020 - May 2022
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Director Of Quality Assurance
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Aug 2018 - Aug 2020
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Document Control Manager
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Jun 2016 - Aug 2018
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Regulatory Specialist and Document Control
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Aug 2014 - Aug 2018
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Quality Assurance Manager
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Sep 2012 - Aug 2014
Manage QA/QC day to day operations. Oversee short and long term compliance with the FDA according to cGMPs. Create, manage, and control all SOPs. Manage product retention's along with customer reports/AER's/SAER's. Oversee product, component, and raw material specifications. Assist in product testing, operations and warehouse management.
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Customer Service Manager
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Oct 2010 - Sep 2012
Oversee global customer service of 25+ employees. Manage daily inbound and outbound phone calls along with distribution of customer service emails. Recovered $1.2M in lost sales in 2011, $1.6M in 2012. Increased outbound calls by 150% and recovered revenue by 20%. Cut product returns globally by 1.5%.
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Customer Service Supervisor
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Jul 2008 - Oct 2010
Manage US customer service team. Oversaw 6 employees daily, and managed customer service emails along with credit card disputes, refunds, and fraud. Successfully cut fraud down by more than 75%.
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Lead Teller
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2007 - 2008
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Education
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Utah Valley University
Bachelor of Science (BS), Business Administration and Management, General
Community
