Experience

Lodgic Everyday Community — Louisville

• United States
• Hospitality
• 1 - 100 Employee

• Managing Director

  • Nov 2021 - Present

  Key Responsibilities: While working here, my key functions include, spearheading strategic direction, management, and performance of organization by ensuring smooth flow of day-to-day operations. I also provide leadership to management team and employees, ensuring operations' alignment with overall mission and vision of organization. Moreover, I formulate and implement strategic plans to achieve pre-defined goals and objectives, while staying competitive in market. Furthermore, I identify and mitigate potential risks, including financial, operational, legal, and reputational risks. Key Accomplishments: -Drove 28% top-line revenue growth in first year by directing daily operations and leading team of 30+ members. -Achieved 19% profit growth year-over-year and surpassed profit targets by capitalizing on team efficiencies. -Introduced innovative fundraising techniques by leading strategic integration of marketing and sales teams. -Ensured fulfillment of set efficiency and communication levels by establishing new revenue management system to facilitate all five lines of business under one P&L. -Reduced turnover rates by over 30% year-over-year by guiding HR team in boosting employee morale and retention. -Recruited and trained more than 50% of workforce to meet constantly evolving organizational staffing needs. Show less


AmeriSave Mortgage Corporation
• United States
• Financial Services
• 700 & Above Employee
• Mortgage Loan Originator

  • Aug 2020 - Nov 2021


Boombozz Craft Pizza & Taphouse

• United States
• Restaurants
• 1 - 100 Employee

• Director Of Operations

  • Apr 2014 - Jan 2020

  Key Reponsibilities: In this position, I proved myself as an excellent leader, as I oversaw and streamlined day-to-day operations of organization, ensuring accordance with set goals and objectives. It was me who identified and implemented process improvements to increase efficiency, reduce costs, and improve quality. Additionally, I managed resources, including human resources, financial resources, and physical assets. I also monitored and analyzed key performance indicators to uncover discrepancies and ensure fulfillment of set goals. Key Accomplishments: -Realized first-year revenue goals through strategic planning, reaching volumes ranging from $2.1M to $3.3M. -Reduced baseline food costs by over 5% by guiding management team through shared inventory and revenue plans. -Headed design and construction of all locations built in Nashville market using excellent leadership skills. -Hired and trained four General Managers and 18 assistant managers during first year as well as developed recruitment, training, and retention plans, resulting in overstaffed openings for all four locations. Show less



Buckhead Mountain Grill

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Oct 2008 - Jan 2014

  Key Responsibilities: During my time here, I performed a diverse range of tasks such as devising and employing long-term strategies, including setting goals and objectives and identifying growth opportunities. I also built and maintained relationships with key stakeholders, including customers, suppliers, investors, and regulatory bodies. Moreover, I attracted and retained top talent, developing employees' skills and abilities and fostering positive and productive work culture. Key Accomplishments: -Ensured financial stability/profitability by administering finances, including budgeting, forecasting, and reporting. -Improved food cost/cost and labor by monitoring processes and implementing strategic action plans. -Reduced controllable costs by over 5% within the first year via execution of best practices. -Promoted 13 employees into management by driving professional development of staff. -Increased revenue by at least 7% each year by implementing growth strategies. Show less


Surepoint Lending
• Mortgage Loan Officer

  • Jun 2007 - May 2008

Fifth Third Bank
• United States
• Civic and Social Organizations
• Relationship Manager

  • May 2006 - Jun 2007