Experience

Greystone Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Lead Technical Consultant

  • Jan 2022 - Present

  Planned and implemented client technology strategy and infrastructure, including server, network, cybersecurity, and cloud. Effectively managed a team of engineers to implement systems and provide support to client base. Efficiently managed projects inclusive of security, server/PC/network replacements, software rollouts, Office 365 and SharePoint implementations, cybersecurity implementations, and office relocations. Completed projects in adherence with customer requirements and timelines… Show more Planned and implemented client technology strategy and infrastructure, including server, network, cybersecurity, and cloud. Effectively managed a team of engineers to implement systems and provide support to client base. Efficiently managed projects inclusive of security, server/PC/network replacements, software rollouts, Office 365 and SharePoint implementations, cybersecurity implementations, and office relocations. Completed projects in adherence with customer requirements and timelines, provided status reports, and conducted auditing of invoices to identify discrepancies. Created and reviewed policy and procedure documentation for NIST compliance efforts. • Provided IT consulting and management for 6 small to medium-sized businesses with $63K in monthly recurring revenue. • Oversaw full implementation of network, server and infrastructure replacement for a manufacturing client’s offices and warehouse. • Successfully restored client systems with minimal downtime after ransomware attack. • Installed, configured, and managed Hyper-V and VMware servers. • Manage client backup and recovery solutions. • Supervised and developed team of IT engineers.

• Technical Consultant

  • May 2019 - Present

  Provided IT consulting for small- to medium-sized businesses, responsible for management of $52K in monthly recurring revenue. Primary technical account manager responsible for client satisfaction, proactive technology consulting, and working to improvements to client’s technical environments. Responsible for planning and executing client technology strategy including infrastructure, network, cloud and security. -Plan and implement successful large scale VOIP… Show more Provided IT consulting for small- to medium-sized businesses, responsible for management of $52K in monthly recurring revenue. Primary technical account manager responsible for client satisfaction, proactive technology consulting, and working to improvements to client’s technical environments. Responsible for planning and executing client technology strategy including infrastructure, network, cloud and security. -Plan and implement successful large scale VOIP migrations -Implemented custom LOB migration -Implemented complete server infrastructure migration



Biseltech LLC

• President and Owner

  • Jan 2007 - Present

  Accomplished IT security/technical consultant, IT auditor and manager consulting field with twenty years of technical and security experience in the Financial, Restaurant, Telecom industries. Exceptionally motivate leader with a wide range of skills and experience managing corporate technical and security projects. Worked closely with Board of Directors to develop IT strategy and solutions to enhance security and productivity. Managed security operations and technology including… Show more Accomplished IT security/technical consultant, IT auditor and manager consulting field with twenty years of technical and security experience in the Financial, Restaurant, Telecom industries. Exceptionally motivate leader with a wide range of skills and experience managing corporate technical and security projects. Worked closely with Board of Directors to develop IT strategy and solutions to enhance security and productivity. Managed security operations and technology including endpoint security and security event management and reporting. Developed and implemented security controls for FINRA compliance, to include multi-factor authentication, enabling and monitoring automatic patch and updates, email encryption, hard drive encryption, providing anti-virus and malware protection, web protection. Performed risk assessments to determine gaps in PCI security compliance, provided security recommendations, and implemented PCI credit card data security to include developing policies and procedures, firewall implementation, account management, change management, and physical security. Show less Accomplished IT security/technical consultant, IT auditor and manager consulting field with twenty years of technical and security experience in the Financial, Restaurant, Telecom industries. Exceptionally motivate leader with a wide range of skills and experience managing corporate technical and security projects. Worked closely with Board of Directors to develop IT strategy and solutions to enhance security and productivity. Managed security operations and technology including… Show more Accomplished IT security/technical consultant, IT auditor and manager consulting field with twenty years of technical and security experience in the Financial, Restaurant, Telecom industries. Exceptionally motivate leader with a wide range of skills and experience managing corporate technical and security projects. Worked closely with Board of Directors to develop IT strategy and solutions to enhance security and productivity. Managed security operations and technology including endpoint security and security event management and reporting. Developed and implemented security controls for FINRA compliance, to include multi-factor authentication, enabling and monitoring automatic patch and updates, email encryption, hard drive encryption, providing anti-virus and malware protection, web protection. Performed risk assessments to determine gaps in PCI security compliance, provided security recommendations, and implemented PCI credit card data security to include developing policies and procedures, firewall implementation, account management, change management, and physical security. Show less



Experis

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technology Risk Management Professional

  • Feb 2005 - Sep 2009

  • Managed and conducted Sarbanes-Oxley IT General Control implementations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for numerous companies. • Managed and conducted Database Management System auditing project, reviewing database environment, security monitoring, patch management, operating system security, and logical security for several clients. • Tested IT General controls in the areas of IT Security (Network… Show more • Managed and conducted Sarbanes-Oxley IT General Control implementations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for numerous companies. • Managed and conducted Database Management System auditing project, reviewing database environment, security monitoring, patch management, operating system security, and logical security for several clients. • Tested IT General controls in the areas of IT Security (Network, Operating System, Database, Physical, and Application Security), Problem Management, Change Management, System Development Life Cycle and User Account Management for several large clients. • Managed and executed efforts on Sarbanes-Oxley IT General Control implementations for medium and large organizations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for several medium and large size organizations. • Drafted information technology policies and procedures in the areas of Network, Operating System, Database, Physical, and Application Security, as well as Problem Management, Change Management, Acceptable Use, Data Information and Classification, Backup and Recover, and User Account Management for several large clients. • Aggressively led a Sarbanes Oxley 404 internal testing project for a major cable company. Responsibilities included project plan development, managing to the project plan, as well as management of resources and conducting all IT General Control tests. This project entailed testing of IT controls for the client to ensure all controls were properly documented and was sufficiently compliant prior to an external audit. Show less • Managed and conducted Sarbanes-Oxley IT General Control implementations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for numerous companies. • Managed and conducted Database Management System auditing project, reviewing database environment, security monitoring, patch management, operating system security, and logical security for several clients. • Tested IT General controls in the areas of IT Security (Network… Show more • Managed and conducted Sarbanes-Oxley IT General Control implementations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for numerous companies. • Managed and conducted Database Management System auditing project, reviewing database environment, security monitoring, patch management, operating system security, and logical security for several clients. • Tested IT General controls in the areas of IT Security (Network, Operating System, Database, Physical, and Application Security), Problem Management, Change Management, System Development Life Cycle and User Account Management for several large clients. • Managed and executed efforts on Sarbanes-Oxley IT General Control implementations for medium and large organizations including risk assessment, scoping, process documentation, remediation, control testing, and deficiency analysis for several medium and large size organizations. • Drafted information technology policies and procedures in the areas of Network, Operating System, Database, Physical, and Application Security, as well as Problem Management, Change Management, Acceptable Use, Data Information and Classification, Backup and Recover, and User Account Management for several large clients. • Aggressively led a Sarbanes Oxley 404 internal testing project for a major cable company. Responsibilities included project plan development, managing to the project plan, as well as management of resources and conducting all IT General Control tests. This project entailed testing of IT controls for the client to ensure all controls were properly documented and was sufficiently compliant prior to an external audit. Show less



BearingPoint

• Netherlands
• Business Consulting and Services
• 700 & Above Employee

• Sr. Consultant

  • Jun 2000 - Feb 2005

  • During a VoIP project for a major cable provider, I managed a data cleansing effort for all of the billing and provisioning records for the entire cable footprint in preparation for the company’s telephony service launch. This work entailed developing and managing an SQL database for data cleansing as well as defining, developing and documenting processes for extracting, Geocoding, cleansing, validating address data and loading the data back into the billing system. • Led a… Show more • During a VoIP project for a major cable provider, I managed a data cleansing effort for all of the billing and provisioning records for the entire cable footprint in preparation for the company’s telephony service launch. This work entailed developing and managing an SQL database for data cleansing as well as defining, developing and documenting processes for extracting, Geocoding, cleansing, validating address data and loading the data back into the billing system. • Led a Sarbanes Oxley 404 internal testing project for a major cable company. Responsibilities included project plan development, managing to the project plan, as well as management of resources. This project entailed testing of IT controls for the client to ensure all controls were properly documented and was sufficiently compliant prior to an external audit. Coordinated efforts of team members, providing direction and guidance on testing methodology. Provided status of project to executive leadership. Developed and presented key findings and assessment of testing work to Chief Financial Officer. • Spearheaded a business process analysis and gap analysis of a major cable company. Conducted interviews of the client staff covering all aspects the client’s business such as marketing, network infrastructure, sales, and billing, provisioning and order management. Led and the development of the target state analysis, gap analysis and recommendations deliverables for the client. • As a performance manager, I built and managed an industry focused technical team, conducted interviews, selected and hired highly qualified candidates. Also managed team performance, providing guidance and feedback to team members as well as promotion recommendations to senior leadership.

• Sr. Consultant

  • 2000 - Jan 2005



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• SSGT

  • 1991 - 2003



KPMG US

• United States
• Financial Services
• 700 & Above Employee

• Consultant

  • 2000 - 2002



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Computer team member

  • 1998 - 2000



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• IT Support member

  • 1998 - 1999