Experience

CTC Global

• United States
• Utilities
• 100 - 200 Employee

• Global Quality System Engineer

  • Feb 2020 - Present



RGBSI

• United States
• Engineering Services
• 700 & Above Employee

• Supplier Quality Engineer

  • Dec 2019 - Feb 2020

  Coordinated and managed PPAP implementation for west coast suppliers. Prepared, scheduled and performed PPAP training. Mentored suppliers as needed along the PPAP process ensuring that each element was completed in accordance with Parker-Hannifin requirements. Audited suppliers to ensure proper implementation of all PPAP elements including Gage R&R, Process Flow Mapping, Inspection techniques, and storage strategies. Reviewed and approved completed PPAP submissions for Parker-Hannifin.



Crane ChemPharma & Energy

• United States
• Industrial Machinery Manufacturing
• 400 - 500 Employee

• Quality Manager

  • Dec 2017 - Dec 2019

  Managed the day to day tasks for three quality engineers and four quality inspectors. Developed and executed the schedule for the transition to ISO 9001:2015 Created a system to quantify and track the costs of rework and NCR processing when supplier rejections were identified in order to charge suppliers for nonconforming product. Managed removal of inspection requirements using Pp, PpK, Cp, CpK methodologies to create certified operator/process program. Managed critical suppliers using supplier score cards, reviewing KPIs such ass quality, delivery, cost. Audited suppliers for adherence to ISO 9001, and industry standards.



TECT Corporation

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Quality Manager

  • Oct 2016 - Dec 2017

  Grew the quality department from 2 entry level quality interns to 4 experienced quality engineers. Established a strategic reporting structure and assigned distinct areas of responsibility within diverse value streams requiring high levels of specialization per value stream. Drove key supplier metrics such as OTD, and Quality rejection rates. Managed suppliers driving process improvements or alternate suppliers as needed. Led the TECT team through NADCAP audits for chemical processing, EDM, shot peen, and non-conventional machining. Developed and managed the transition of the Quality Management System from AS9100 Rev C to AS9100 Rev D. Including all training material, strategic document release, gap analysis, and 3rd party approval. Maintained a calibration system for 900 pieces of measurement equipment.



Zodiac Aerospace

• France
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Quality Manager

  • Nov 2013 - Oct 2016

  Managed all quality activities for the manufacturing of lavatory monuments for the Airbus A350 program. Strategically planned and executed the controlled growth of a quality team from an original size of 4 inspectors and one engineer to 24 inspectors and 4 quality engineers in 3 months. Led on site teams in Quality crisis management when required based on external and internal audit findings. Developed and implemented a visual management system to reduce the number of defects by 33% in 1 month by utilizing “Visual Bibles” developed in collaboration with Airbus and Arline customers. Developed a supplier base to support the program from Prototype through high rate production. Including on site audits for all critical suppliers. Developed and implemented Key Process Indicator data for internal management and customer review. Performed AS9100 internal audits for 9 facilities in 6 countries, as well as all critical suppliers in 5 different countries.



Aerofab Corporation

• Anaheim

• Quality Manager

  • Jan 2013 - Nov 2013

  Maintained an AS9100 Rev C accredited Quality Management System. Hosted and prepared source inspections, customer audits, 3rd party audits, and internal audits. Developed from the ground up a complete shipping and receiving department and an incoming inspection process. Maintained a Boeing Gold supplier rating passing QMS audits from Boeing, Goodrich, Aviation Partners Boeing and Airbus Maintained an AS9100 Rev C accredited Quality Management System. Hosted and prepared source inspections, customer audits, 3rd party audits, and internal audits. Developed from the ground up a complete shipping and receiving department and an incoming inspection process. Maintained a Boeing Gold supplier rating passing QMS audits from Boeing, Goodrich, Aviation Partners Boeing and Airbus



Abba Roller

• Ontario California

• Quality Manager

  • Dec 2011 - Jan 2013

  Took over an ISO 9001:2008 Quality Management System in crisis after a failed 3rd party audit. Successfully developing and implementing a new QMS for re-certification in 3 months. Managed a team of 10 inspectors, one engineer, and one quality administrator. Developed a robust training system increasing employee awareness of the Quality Management System, company procedures, and standard work instructions. Instituted a system of in-process part inspection where certified production employees would self-inspect increasing production capacity by 20%. Planned and performed all Quality audits both internal and external.



Mariscal Consulting

• Irvine

• Quality Consultant

  • Sep 2011 - Dec 2011

  Worked with Oakley Inc as a supplier Quality Auditor visiting international suppliers and auditing the Quality Management System, inspecting product prior to shipment, and preparing a Material Review Board when nonconforming products were identified. Developed and implemented ISO 9001:2008 Quality management Systems within small build to print facilities in order to retain or earn additional business from Disney Theme Parks leveraging my connections at Disney and my understanding of DOSH (Division of Occupational Safety & Health) requirements.



MillenWorks

• Tustin CA

• Quality Systems Specialist, Associate Program Manager

  • Mar 2008 - Sep 2011

  Revised and maintained and ISO 9001:2008 Quality Management System, while adding value to the MillenWorks business model Successfully led MillenWorks in several ISO 9001:2008 certification audits performed by 3rd party registrar as well as several quality audits from Lockheed Martin, Boeing, Textron, and Disneyland with successful results Developed and implemented custom quality plans to capture over 10 million dollars in business annually from Disneyland Resort. Managed teams ranging in size from 2-25 employees in a matrix organization.



ACG Green Group

• Regional Sales Manager

  • 2007 - 2008

  · Created and serviced accounts ranging from $20,000 to $400,000 · Inspected high dollar merchandise upon delivery to the Warehouse · Developed a customer return system where customer complaints would be reviewed, recorded and trended before they were communicated to management · Supervised, managed, trained and motivated a team of 40+ sales representatives throughout the Eastern and southern United States · Devised targeted sales plans to acquire new key accounts, and to expand existing accounts.



Sharper Image

• Store Manager

  • 2006 - 2007

  · Managed a team of 20-60 Customer Service/Sales people · Created schedules, sales plans, and daily goals for each member of the team · Maintained Metrics and records regarding store performance · Critically analyzed market data to help maximize sales throughout the month/year. · Managed a team of 20-60 Customer Service/Sales people · Created schedules, sales plans, and daily goals for each member of the team · Maintained Metrics and records regarding store performance · Critically analyzed market data to help maximize sales throughout the month/year.



Newchef Fashion

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Executive

  • 2005 - 2006

  · Created and maintained accounts from $100-$50,000 in Las Vegas and Chicago · Created Internet Advertisements, press releases, and sales proposals · Supervise office operations when my direct manager was out of the office · Created and maintained accounts from $100-$50,000 in Las Vegas and Chicago · Created Internet Advertisements, press releases, and sales proposals · Supervise office operations when my direct manager was out of the office



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Customer Support Specialist

  • Jan 2000 - Jan 2005

  · Trained new Customer Service Associates in the Technology Department, Copy Center, Registers, and Receiving Department · Conducted Interviews for potential new Customer Service Associates · Developed training for all new hires · Trained new Customer Service Associates in the Technology Department, Copy Center, Registers, and Receiving Department · Conducted Interviews for potential new Customer Service Associates · Developed training for all new hires