Technical Program Manager

• Dec 2022 - Present

Technical Account Manager and Project Manager

• Jun 2021 - Present

Product Owner

• Jun 2021 - Oct 2022

IT Project Manager, Product Owner and Business Analyst

• Sep 2018 - Jun 2021

• Demonstrated track record of successful management of various Business, Technical and IT Security projects while coordinating 200+ stakeholders, e.g.: software developers/DevOPS, QAs, IT Security/Solution Architects, BAs, Scrum Masters, IT support, IT Operation teams, management and business stakeholders • Increased quality by 75% by setting-up new Agile teams and processes. Accurate effort and resource planning/prioritization, providing management with data to efficiently identify areas of improvement while ensuring the continuation and enhancements of services • I have also proactively defined the tactical and operational planning, ensuring to meet business and strategic requirements of the project, while performing thorough stakeholder management • Analysis of requirements and collaboration with various stakeholders from different business units to coordinate collective project/product roadmaps and their implementation, while providing a strong IT support and knowledge to prevent issues or solving them with no impact • Acted at the same time as Project Manager for business projects and Product Owner for IT projects and products. On top of this, I have shown a clear ability to handle multiple projects and tasks in parallel and independently, with minimal to no management involvement/escalation Show less

Product Owner, Project Leader and Business Analyst

• Jun 2015 - Jul 2018

⇨ Responsibilities As Senior Consultant I have taken care of: • Leading IT projects and perform business analysis for Alten customers • Scaled the project team on client’s side to carry out the tasks assigned to the team (software development, product definition, IT quality assurance, project coordination and product management) • Optimized technical resources on customer’s side, delivering efficiently and preserving knowledge while coping with extremely high employer turnover on customer's side • Managed Alten consultants in the customer’s site • On-boarding and training of new-comers or experienced co-workers joining the team and the project • Coaching/Preparation of the consultants for the technical interviews and tasks • Mediation and conflict resolution among different stakeholders • Organization of team building activity • Management of specialist expertise, covering all aspects of project and product life-cycle: concept development, product design, quality assurance, project delivery/management and customer support • Creation of commercial proposal • Negotiation of new contracts • Recruitment and integration of software developers, business analysts, project managers, product managers and quality assurance engineers ⇨ Key Achievements • Managed about 6M€ budget, delivering projects in a timely manner, and obtaining praise from customers on several occasion • Scaled the project team from 3 to 13 people, granting continuation of service and coping with increased demand • Scaled the Alten consultant team from 3 to 17 people, with 93% retention rate Show less

Consultant

• Jun 2015 - Feb 2018

(Alten consultant) Definition and delivery of products in the Fintech domain, with a focus on e-banking, asset management, and digital payment domain. Led Amadeus e-banking platform, which manages digital assets for the main worldwide players in the travel industry (airlines, airports, etc.). eBank also integrates payment services towards external systems, such as revenue management, treasuries, and PSPs (Payment Service Providers), as well an Apple Pay-like solution specific to the travel industry ⇨ Responsibilities • Product Owner in Scrum teams, evolving existing products or creating new ones: prioritization of product backlog and project roadmap; creation of user stories and acceptance criteria based on inputs provided by Program/Product Managers, while assuring on-time and on-budget project deliveries • Led the interaction with external/internal clients in order to coordinate the project delivery and technical migrations (Altea suite) in highly regulated industries (travel, fintech, payment) • Proactive definition of tactical and operational planning, while meeting project business and strategic requirements • Smooth project cut-overs and risk mitigation strategies in critical times, while clients were under pressure for bad press-coverage due to industry incidents • Communication plan and execution for project stakeholders, including top management and customers, showing the ability to speak effectively to clients and internal teams ⇨ Key Achievements • Established a competitive product in the Fintech domain, skyrocketing Altea Compensation product from 2 to 51 customers in 4 continents and from 50.000 to 19 million transactions/year • Slashed Time To Market by 65%, maximizing the work of the technical teams • Cost cut by 60% while ensuring the continuation and enhancements of services Show less

Co-Founder

• Jan 2014 - Aug 2015

Co-founder of the "Italian Innovative start-up" beMINT". beMINT aims to provide Public Administrations and citizens with innovative ICT services, co-designed and co-created by means of a bottom-up approach, including the main stakeholders in the design phase. Use of the Living Lab approach and lean methodology to add value to the services offered. ⇨ Responsibilities • Product competitive analysis, customer discovery, interaction and relationship management with prospects. Definition of the product in B2C and B2B environments • PrEtotypation (approach “Fake It until You Make It”) of products failing/iterating/improving quickly over time with close-to-0 cost • Relationship management with partners and prospects in the San Francisco area • Relationship management with Angel Investors and Venture Capitalists • Consultancy for Public Administration and foundations on Smart City and economic, social and environmental sustainability ⇨ Key Achievements • Prospected and built the ground for more than 150000 € sales in services and products, even in prototyping phase • Creation of a relevant network of more than 5.400 participants (Citizens, Enterprises and Public Administrations), capturing the interest and thus collaborating with 10 municipalities and several other public entities Show less

Trainee (Junior Business Analyst and Project Manager)

• May 2013 - May 2015

Graduate Programme on EU Smart City and entrepreneurship programme funded by Dhitech scarl, based on participative approaches for the creation of a Public Private Partnership. About 30 stakeholders involved: Public Administration, enterprises, universities, citizens. ⇨ Responsibilities • Communication management and coordination of 30 stakeholders coming from different domains • Management of project deliveries, always being able to meet deadlines • Fostered team member cooperation, managing work with colleagues from multiple teams and disciplines: cross-functional groups composed of economists, engineers, sociologists, marketers • On-boarding and training of project team members, assuring everyone had a good understanding of his/her role and contribution to the achievements of the outcomes of the project • Scaled the team up to 16 people and external partners in order to manage the Living Lab ⇨ Key Achievements • Awarded with projects in IT and social innovation pillars, sponsored by European Commission for a total of 200.000 €. Publication of papers on Smart City and Living Lab approach • Creation of a relevant network of more than 5.400 participants (Citizens, Enterprises and Public Administrations) to actively participate in Living Lab activities • Co-founder of the Living Lab PugliaSmartLab, recognized and awarded by ENoLL (European Network of Living Labs) • Speaker at Smart City Expo 2015 World Congress, Barcelona, to present the achievements obtained during the 2-year project Show less

Business Analyst and Software Engineer

• Mar 2013 - Jun 2013

Post-degree internship in collaboration with local enterprises • Analysis of video streaming systems using TV broadcast transmissions • Adaptation of VLC source code to save, edit and reproduce MPEG-4, H.264 and MP3 formats • Development of simple software prototype/proof of concept in wireless networks Post-degree internship in collaboration with local enterprises • Analysis of video streaming systems using TV broadcast transmissions • Adaptation of VLC source code to save, edit and reproduce MPEG-4, H.264 and MP3 formats • Development of simple software prototype/proof of concept in wireless networks

Software engineer and Data Scientist

• Jan 2012 - Jul 2012

Software development of adaptive algorithms for bio-medical deviced: implementation, testing, experiements and data analysis. Development via C++, C#, Matlab • 70% performance improvement through development of bio-feedback software for medical devices (data-driven approach). Definition of needs and feature prioritization • Recruitment of about 100 adult volunteers to test the efficacy of the algorithms and its adaptability to different genotypes. Increased resilience by 65%, taking into account factors like age, gender, health conditions, etc. • Combination of theoretical knowledge, creativity and extensive research in subjects outside my field of knowledge, such as biology and bio-medical systems and sensors Show less