I’ve been given the great opportunity to working with Bruno for almost 2 year as former Customer Service Specialist for Booking.com. During my nesting and settling period I can say that Bruno has been tutoring me alongside my Team Leader for a great amount of time. I have surely witnessed his managerial skills and his seniority within the CS environment - and not only. The Team relied on him for advice as well as a sure and firm point of views. I trust his dedication to work, his great groups skills and team work - showed in the presentations and, sometimes, in Team Meetings he has been mainly hosting. I own Bruno a great deal of knowledge in the field and I would recommend his professionalism for future roles with my eyes closed, most certainly a managerial position which I think he earned with time. Ad maiora, fratello!

It is unlikely that you will come across great talent as Bruno. I personally on-boarded and trained Bruno into my team and I am amazed with his strong work ethics, ownership and deep understanding of our customers needs. He is focused on delivering an excellent customer experience to our guests and partners, he CARES about customer loyalty and retention, efficiently, effortlessly. He keeps me updated not only about his own tasks but also at a team level, he is always the first one to volunteer for extra projects and also brings his own ideas to the table. As a team member and, potentially, as a leader, any Customer Service department would regret not having Bruno as an employee.

I’ve been given the great opportunity to working with Bruno for almost 2 year as former Customer Service Specialist for Booking.com. During my nesting and settling period I can say that Bruno has been tutoring me alongside my Team Leader for a great amount of time. I have surely witnessed his managerial skills and his seniority within the CS environment - and not only. The Team relied on him for advice as well as a sure and firm point of views. I trust his dedication to work, his great groups skills and team work - showed in the presentations and, sometimes, in Team Meetings he has been mainly hosting. I own Bruno a great deal of knowledge in the field and I would recommend his professionalism for future roles with my eyes closed, most certainly a managerial position which I think he earned with time. Ad maiora, fratello!

It is unlikely that you will come across great talent as Bruno. I personally on-boarded and trained Bruno into my team and I am amazed with his strong work ethics, ownership and deep understanding of our customers needs. He is focused on delivering an excellent customer experience to our guests and partners, he CARES about customer loyalty and retention, efficiently, effortlessly. He keeps me updated not only about his own tasks but also at a team level, he is always the first one to volunteer for extra projects and also brings his own ideas to the table. As a team member and, potentially, as a leader, any Customer Service department would regret not having Bruno as an employee.

I’ve been given the great opportunity to working with Bruno for almost 2 year as former Customer Service Specialist for Booking.com. During my nesting and settling period I can say that Bruno has been tutoring me alongside my Team Leader for a great amount of time. I have surely witnessed his managerial skills and his seniority within the CS environment - and not only. The Team relied on him for advice as well as a sure and firm point of views. I trust his dedication to work, his great groups skills and team work - showed in the presentations and, sometimes, in Team Meetings he has been mainly hosting. I own Bruno a great deal of knowledge in the field and I would recommend his professionalism for future roles with my eyes closed, most certainly a managerial position which I think he earned with time. Ad maiora, fratello!

It is unlikely that you will come across great talent as Bruno. I personally on-boarded and trained Bruno into my team and I am amazed with his strong work ethics, ownership and deep understanding of our customers needs. He is focused on delivering an excellent customer experience to our guests and partners, he CARES about customer loyalty and retention, efficiently, effortlessly. He keeps me updated not only about his own tasks but also at a team level, he is always the first one to volunteer for extra projects and also brings his own ideas to the table. As a team member and, potentially, as a leader, any Customer Service department would regret not having Bruno as an employee.