Experience

Yellowling

• Brazil
• Translation and Localization
• 1 - 100 Employee

• Costumer Success

  • Jul 2023 - Present

  Responsible for developing and maintaining relationships with customers to ensure customer satisfaction and to foster loyalty. Understanding customer data, developing customer success plans, and managing customer success initiatives. Responsible for developing and maintaining relationships with customers to ensure customer satisfaction and to foster loyalty. Understanding customer data, developing customer success plans, and managing customer success initiatives.



Polícia Científica de Santa Catarina

• Utilities
• 1 - 100 Employee

• Brazilian ID Making Attendant

  • Nov 2021 - Jul 2023

  Third-party employee by Orbenk LTDA, providing direct customer services and information delivery to the public, creating and verifying registrations in the Integrated Public Security System, collecting fingerprints and photos for the production of Identity Cards.

• Psychology Intern

  • Jun 2021 - Nov 2021

  Psychology Intern, providing direct customer services and information delivery to the public, creating and verifying registrations in the Integrated Public Security System, collecting fingerprints and photos for the production of Identity Cards.



Hotel Navega Beach Palace

• Brazil
• Recreational Facilities
• 1 - 100 Employee

• Bilingual Receptionist

  • Mar 2020 - Apr 2020

  Welcoming and attending to guests and crew members (both Brazilian and foreign), performing check-in, check-out, and walk-in procedures, auditing, charging restaurant expenses, managing cash flow, among other duties. Welcoming and attending to guests and crew members (both Brazilian and foreign), performing check-in, check-out, and walk-in procedures, auditing, charging restaurant expenses, managing cash flow, among other duties.