Experience

Meta

• French Polynesia
• Law Practice
• 1 - 100 Employee

• Client Solutions Manager

  • Feb 2019 - Present



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Business Account Manager

  • Jun 2017 - Feb 2019

  Business Account Manager for Amazon's International Expansion in Brazil for Home and Kitchen stores. Responsible for implementing the sales training and onboarding project. Responsible for planning and launching the Appliances and Furniture stores. And also prospect and then manage the portfolio with the main customers in the category. Business Account Manager for Amazon's International Expansion in Brazil for Home and Kitchen stores. Responsible for implementing the sales training and onboarding project. Responsible for planning and launching the Appliances and Furniture stores. And also prospect and then manage the portfolio with the main customers in the category.



Google

• United States
• Software Development
• 700 & Above Employee

• Account Strategist

  • Jan 2014 - May 2017

  - Strategic consulting of Google products for SMBs of all verticals focusing on performance. Specialist in AdWords, Analytics, YouTube, Google My Business, SEO, Tag Manager. Helping clients be ready during the transition and growth of consumption via desktop to mobile. - Focused on projects to increase customer experience and decrease support contacts: - Social media lead for 18 months | working with global team to increase reach of AdWords pages for Brazil and Portugal. (Example of action on Facebook: https://goo.gl/BzuR3M). Result: Growth of reach / interaction of all networks (Facebook, Twitter, Youtube, G+) by 200% enabling Brazil to be the first country to receive paid media in FB and TT. - AdWords Global Branding survey - 6 months working on the quantitative market research project of the AdWords brand. More than 20,000 customers have rated the product. The initiative is global in order to seek insights for improvements. As an extra: I sought help from local teams and identified the profile of the Brazilian SMB (similar to that of SEBRAE) and did new tagging seeking to improve the SEO of all our education materials. - Learn/L&D Project - work at the team responsible to training the HighValue support team and increase team performance throw metric analysis and product updates.

• Marketing Intern

  • Jul 2013 - Dec 2013

  - Agency Training Events - "Engage Academy" About 600 partners were certified in AdWords - in a total of 32 events. - Collaboration in the organization of the event to launch a new product: Google Partners (structure involving external teams for Hangout with the direct developer from New York). - Responsible for acquisition materials, with Revenue metrics. Working in partnership with other companies and with a strong focus on introducing AdWords to new customers in a massive way. At the end of the internship, more than 500M promotional codes were sent. In the partner area, Brazil was the only market with outdated targets.



Santander Bank

• United States
• Financial Services

• Marketing Intern

  • Apr 2012 - Jul 2013

  Budget management and action planning in the High Income Business areas (Shareholders and customers with high purchasing power). Analysis of results and success of actions (ROI). Validation of brand materials and all communication pieces with internal and external teams. Budget management and action planning in the High Income Business areas (Shareholders and customers with high purchasing power). Analysis of results and success of actions (ROI). Validation of brand materials and all communication pieces with internal and external teams.