Bruna de Freitas

Data Analyst II at Sandbox Group
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Contact Information
us****@****om
(386) 825-5501
Location
Belo Horizonte, Minas Gerais, Brazil, BR

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Credentials

  • EF SET English Certificate 73/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Apr, 2023
    - Nov, 2024
  • Apresentações Profissionais no PowerPoint
    Render Cursos Ltda
    Apr, 2020
    - Nov, 2024
  • Curso Better PPT : Crie Apresentações PowerPoint que Arrasam
    Udemy
    Apr, 2020
    - Nov, 2024
  • Google Sheets Dashboard Design
    Udemy
    Apr, 2020
    - Nov, 2024
  • Técnicas de Apresentações de Alto Impacto
    Udemy
    Apr, 2020
    - Nov, 2024
  • Fundamentos da experiência do cliente
    Tracksale
    Oct, 2019
    - Nov, 2024
  • O Poder do Relacionamento com o Cliente: Identificando Oportunidades
    Hi Academy
    Mar, 2019
    - Nov, 2024

Experience

    • United Kingdom
    • Education
    • 100 - 200 Employee
    • Data Analyst II
      • May 2023 - Present

      Data Analyst working at Experience vertical, supporting with data analysis and data-driven solutions Creation of data flows for measuring user behaviors in different products Generating knowledge about users through the insights inferred by data analysis, helping to direct the next steps Support queue to the teams: Ad-hoc analysis, adjustments in dashboards, adjustments in data/queries, and improvements in deliveries made; Continuous improvement implementing, suggesting and maintaining the company's business indicators; Interaction with the company's business and product areas, representing the data team in decisions and directions; Elaborate studies and analyses involving data exploration, descriptive statistics, inferential statistical analysis, statistical models; Creating data flows for project implementation and process automation. work on performance improvement and cost optimization of running jobs. Show less

    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Data Analyst
      • Nov 2021 - Jan 2023

      Implemented firsts steps in data governance with exploration search ( tables e procedures in SQL server) and drawing all data flow to mains views from the data warehouse Built a business kit and data catalog with all business rules applied in a data environment Set data profiling and make a diagnosis about data quality, suggesting a 30% of reduction before realizing useless columns at system tables Created all department dashboards to stakeholders follow up on security, architecture, and Data Governance KPIs Show less

    • Brazil
    • Business Consulting and Services
    • 700 & Above Employee
    • Data Analyst/ Business Intelligence
      • Jun 2021 - Nov 2021

      Reduced by about 80% late resolutions of demands opened at request system and improved client satisfaction by about 95% by creating a monitoring dashboard with PowerBI. Built a monthly one-page report with a summarisation of the main achievement of the department. The model became a guide to others departments. Led a review of the headcount of the call center, proposing a calculation based on analysis of the historical record of requisitions, accommodating the number of people according to the volume of incoming calls. This analysis reduced 25% of the headcount of the first simulation and improved productivity. Show less

    • United Kingdom
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Controller - Data Analyst - BI Analyst
      • Dec 2019 - Jun 2021

      Led a Cost Review Project that brought wasteful expenditure of 27% of the first logistic budget using data analysis and trend line. This project was shown to C-levels of the company, and the clarity and approach were praised by all present Daily one-page reports with production KPIs, cost analysis, follow-up of the scorecard Organized all Real-Time Data Acquisition (RDA) with more than 200 bills unpaid with a follow-up schedule in Excel Sheet, with Approval steps and Budget, this sheet became a reference guide and template for the department. Optimized scorecard fulfillment with online sheets linked to Google presentations and avoiding monthly repetition Show less

    • Retail
    • 700 & Above Employee
    • Logistic Supervisor - Business intelligence
      • Jan 2018 - Sep 2018

      Reduced SLA delay implementing order follow-up with Excel Dashboard which shows each order and lack percentage to complete the request.Balanced product line with excel pivot tables putting products with great rotativity near to picking track improving pickers’ productivity and optimizing storage space.Supervisor of the sector of performance and intelligence, follow up on the KPIs, solving production issues, and applying continuous improvement

    • Logistc intern
      • Jun 2017 - Dec 2017

      Job Rotation in all Distribution Center departments, learning the sector's work routine and proposing process improvements.

    • Researcher - Data Analys
      • Aug 2016 - Dec 2017

      Analysis of more than 200 processes at the court of justice in Minas Gerais, and application of a survey with CEFET MG graduation students to understand the relationship between interns and their employers, analyzing the law, jurisprudence, and students’ view. All data were put in an excel sheet and analyzed. The results of the research were published in the scientific magazine ABET and presented in ALAS 2017 international seminars. Analysis of more than 200 processes at the court of justice in Minas Gerais, and application of a survey with CEFET MG graduation students to understand the relationship between interns and their employers, analyzing the law, jurisprudence, and students’ view. All data were put in an excel sheet and analyzed. The results of the research were published in the scientific magazine ABET and presented in ALAS 2017 international seminars.

Education

  • Pontifícia Universidade Católica de Minas Gerais
    Pós-graduação Lato Sensu - Especialização, Bussines intelligence & Analytics
    2021 - 2023
  • Centro Federal de Educação Tecnológica de Minas Gerais
    Bacharelado em Engenharia Mecânica, Engenharia Mecânica
    2010 - 2017

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