Bruce Sheffer
Business Intelligence Analyst at MerchantE- Claim this Profile
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Bio
Santosh Bethi
Bruce has been an excellent resource for the 3 plus years that I have supervised him. He has great understanding of IT technologies especially various data technologies including SQL Server, PLSQL Programing, ETL, Power BI reporting, etc. He also has lot of knowledge in CRM tools and technologies. He is one of the very hardworking guys I have seen in my career. He doesn’t rest until the assigned task is finished. He is relentless in that regard. He is very proactive in taking up new responsibilities and learning new technologies. He always showed proactive interest in learning new things. He always represented the core values of any organization with utmost passion. His technical skills, work ethic combined with his vast experience will be a great asset to any organization he works for. I highly recommend him to any prospective employer who is looking for a great resource in data technologies.
Marla Davidson
Bruce is focused on solving business issues. Whether it is in the form of providing business intelligence services, or custom programming, he always seeks to understand the business need first to make sure he is providing a solution that addresses the root cause or question. He has develop skills of working with the user community to better speak and understand their language and translate what they expressed into defined technical requirements. He always strives to understand how the internal and external customers use the data throughout its life cycle from data entry to output, so that his perspective is fully informed. Bruce is a dedicated hard worker willing to do whatever is necessary to meet the needs of the organization.
Santosh Bethi
Bruce has been an excellent resource for the 3 plus years that I have supervised him. He has great understanding of IT technologies especially various data technologies including SQL Server, PLSQL Programing, ETL, Power BI reporting, etc. He also has lot of knowledge in CRM tools and technologies. He is one of the very hardworking guys I have seen in my career. He doesn’t rest until the assigned task is finished. He is relentless in that regard. He is very proactive in taking up new responsibilities and learning new technologies. He always showed proactive interest in learning new things. He always represented the core values of any organization with utmost passion. His technical skills, work ethic combined with his vast experience will be a great asset to any organization he works for. I highly recommend him to any prospective employer who is looking for a great resource in data technologies.
Marla Davidson
Bruce is focused on solving business issues. Whether it is in the form of providing business intelligence services, or custom programming, he always seeks to understand the business need first to make sure he is providing a solution that addresses the root cause or question. He has develop skills of working with the user community to better speak and understand their language and translate what they expressed into defined technical requirements. He always strives to understand how the internal and external customers use the data throughout its life cycle from data entry to output, so that his perspective is fully informed. Bruce is a dedicated hard worker willing to do whatever is necessary to meet the needs of the organization.
Santosh Bethi
Bruce has been an excellent resource for the 3 plus years that I have supervised him. He has great understanding of IT technologies especially various data technologies including SQL Server, PLSQL Programing, ETL, Power BI reporting, etc. He also has lot of knowledge in CRM tools and technologies. He is one of the very hardworking guys I have seen in my career. He doesn’t rest until the assigned task is finished. He is relentless in that regard. He is very proactive in taking up new responsibilities and learning new technologies. He always showed proactive interest in learning new things. He always represented the core values of any organization with utmost passion. His technical skills, work ethic combined with his vast experience will be a great asset to any organization he works for. I highly recommend him to any prospective employer who is looking for a great resource in data technologies.
Marla Davidson
Bruce is focused on solving business issues. Whether it is in the form of providing business intelligence services, or custom programming, he always seeks to understand the business need first to make sure he is providing a solution that addresses the root cause or question. He has develop skills of working with the user community to better speak and understand their language and translate what they expressed into defined technical requirements. He always strives to understand how the internal and external customers use the data throughout its life cycle from data entry to output, so that his perspective is fully informed. Bruce is a dedicated hard worker willing to do whatever is necessary to meet the needs of the organization.
Santosh Bethi
Bruce has been an excellent resource for the 3 plus years that I have supervised him. He has great understanding of IT technologies especially various data technologies including SQL Server, PLSQL Programing, ETL, Power BI reporting, etc. He also has lot of knowledge in CRM tools and technologies. He is one of the very hardworking guys I have seen in my career. He doesn’t rest until the assigned task is finished. He is relentless in that regard. He is very proactive in taking up new responsibilities and learning new technologies. He always showed proactive interest in learning new things. He always represented the core values of any organization with utmost passion. His technical skills, work ethic combined with his vast experience will be a great asset to any organization he works for. I highly recommend him to any prospective employer who is looking for a great resource in data technologies.
Marla Davidson
Bruce is focused on solving business issues. Whether it is in the form of providing business intelligence services, or custom programming, he always seeks to understand the business need first to make sure he is providing a solution that addresses the root cause or question. He has develop skills of working with the user community to better speak and understand their language and translate what they expressed into defined technical requirements. He always strives to understand how the internal and external customers use the data throughout its life cycle from data entry to output, so that his perspective is fully informed. Bruce is a dedicated hard worker willing to do whatever is necessary to meet the needs of the organization.
Credentials
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Implementing a Data Warehouse SQL Server 2019
LinkedInJun, 2020- Nov, 2024
Experience
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MerchantE
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United States
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Financial Services
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100 - 200 Employee
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Business Intelligence Analyst
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Jul 2020 - Present
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Arthritis Foundation
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United States
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Non-profit Organizations
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400 - 500 Employee
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Senior Business Intelligence Analyst
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Feb 2015 - Apr 2020
Design and oversight of business intelligence, enterprise level reporting solutions, integration of databases, and data hygiene operations.Key competencies include team leadership, data analysis, data management, social media, strategic planning, strategy, enterprise architecture, project and program management, and social networking.TECHNICAL EXPERTISEPower BI, SqlServer, SqlServer Reporting Services (SSRS), SqlServer Management Studio, Visual Studio, Blackbaud Enterprise CRM (BBECRM) developer, SSIS, Microsoft Report Writer, Excel, TSQL, PL/SQL, Cognos, TECHNICAL FAMIARITIESTableau, SAP Hana, Terradata, Azure Data Factory, Javascript, Oracle, Azure, Data WarehouseRecent projectsCreated over 60 Power BI reports, updated at least weekly, to be used by end-users for daily tasks. Reduced new requests to CRM help desk by over 90%, freeing resources to develop reports with true business intelligence and forecasting for senior management and event staff.Updated the identification of duplicates and merge process in BlackBaud Enterprise CRM (BBECRM). Instead of taking months to process, it takes days. Ongoing maintenance can be handled by non-technical staff.Cleaned enterprise level customer and donation database in preparation of conversion to another enterprise database and use in Power BI. Worked with consultants to validate their work in converting the data from multiple disparate databases into a unified BI platform.
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Programmer/Analyst
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Apr 2001 - Feb 2015
• Database conversion expert, CRM operational support, reporting, and executive summaries.• Converted all data from in-house proprietary database and Merkle mail house database into Team Approach Enterprise CRM.• Provided primary database support:o Created ad hoc reports, up to 6 a day, for end users at 45 offices.o Programmed Oracle and Sqlserver CRM, designing data entry screens, creating push report solution, and creating scripts to clean and load data in a terabyte sized database.• Provided 30 business intelligence reports using Cognos BI and Analysis studio to senior management and office staff for donor cultivation, event handling, and identification of top influencers such as sponsors, volunteers, and families with children with juvenile arthritis.
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Education
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Marshall University
Information Technology -
Miami University
Bachelor of Arts (B.A.), Zoology/Animal Biology