Bruce Mutabazi

Customer Care executive Service at Yego
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Contact Information
us****@****om
(386) 825-5501
Location
Kigali City, Rwanda, RW

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Experience

  • YEGO Global
    • Rwanda
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Care executive Service
      • Sep 2018 - Present

      Relocate the nearest cab or bike which allows them to start their rides at their desire time.Receive drivers and passengers’ complaints and provide support which improves customer service and retentionSend electronic bills for passengers which allows them to easily make their financial exposure

  • iSON Xperiences Ltd - Leading Global CX Management Company
    • United Arab Emirates
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Care Executive
      • Dec 2016 - Aug 2018

      Resolved customer’s complaints via phone callRecorded and interpreted customer’s suggestions about the serviceReported the number of resolved complaints and suggestions to the seniors.

Education

  • University of Kigali
    Information and technology, Computer and Information Sciences and Support Services
    2017 - 2018
  • University of Kigali
    Bachelors Degree of IT, Information Technology
    2018 - 2021

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