Bruce McElfresh

Customer Service Business Partner at Kionix, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Ithaca, New York, United States, US
Skills

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Bio

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Credentials

  • Asking Great Sales Questions
    LinkedIn
    May, 2021
    - Oct, 2024
  • Sales: Closing Strategies
    LinkedIn
    May, 2021
    - Oct, 2024

Experience

  • Kionix, Inc.
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Business Partner
      • Feb 2007 - Present

      In charge of the customer service department,. Responsible for providing exceptional customer service to ensure repeat business and providing value driven service. Position requires providing quotes, lead-time analysis ,inventory control and forecast analysis. Also process all production orders maintaining 60 million in gross sales, with an annual expectation of net profit growth of an additional 20 percent. In charge of the customer service department,. Responsible for providing exceptional customer service to ensure repeat business and providing value driven service. Position requires providing quotes, lead-time analysis ,inventory control and forecast analysis. Also process all production orders maintaining 60 million in gross sales, with an annual expectation of net profit growth of an additional 20 percent.

  • Tech Valley Printing
    • United States
    • Renewable Energy Semiconductor Manufacturing
    • Sales Representative
      • Dec 2006 - Jan 2007

      Was responsible for outside sales for a printing company. The position required maintenance and expansion of accounts. Largest percentage of time was spent on prospecting new sources of business and clients. In this role, I was responsible for negotiating pricing, schedules and production orders. The role also required evaluating credit history and resolving conflicts relating to production, quality and billing. Was responsible for outside sales for a printing company. The position required maintenance and expansion of accounts. Largest percentage of time was spent on prospecting new sources of business and clients. In this role, I was responsible for negotiating pricing, schedules and production orders. The role also required evaluating credit history and resolving conflicts relating to production, quality and billing.

  • Wilcox Press
    • Printing Services
    • 1 - 100 Employee
    • Corporate Sales Manager
      • Feb 2004 - Oct 2006

      Responsible for maintaining and expanding current accounts as well as prospecting and bringing in new sales. Negotiate pricing, schedules and production issues with current and prospective customers. Evaluate credit history as well as resolving conflicts relating to production, quality and billing. Responsible for maintaining and expanding current accounts as well as prospecting and bringing in new sales. Negotiate pricing, schedules and production issues with current and prospective customers. Evaluate credit history as well as resolving conflicts relating to production, quality and billing.

Education

  • University of Missouri-Columbia
    Bachelor of Science (BS), Finance & Business Administration
    1977 - 1981
  • Ladue High
    -

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