Experience

Nationwide Transportation

• United States
• Insurance
• 1 - 100 Employee

• Logistics Coordinator and Sales

  • Sep 2001 - Present

  • Responsible for major accounts both customer service and sales.• Successfully negotiated contracted rates with carriers.• Manage a multi-million dollar account continually meeting or exceeding customer expectations and company goals. • Negotiate freight rates with customers and carriers. • Responsible for entire process from order to customer payment. • Responsible for major accounts both customer service and sales.• Successfully negotiated contracted rates with carriers.• Manage a multi-million dollar account continually meeting or exceeding customer expectations and company goals. • Negotiate freight rates with customers and carriers. • Responsible for entire process from order to customer payment.



Murphy Miller HAVC

• Dispatch Coordinator

  • May 1999 - Sep 2001

  • Responsible for daily dispatch of 25 HVAC service technicians.• Prioritized customer service requests• Dispatched service technicians while matching customer technical service requirements with the appropriate resource and availability of the resource.• Responsible for meeting or exceeding customer expectations. • Responsible for daily dispatch of 25 HVAC service technicians.• Prioritized customer service requests• Dispatched service technicians while matching customer technical service requirements with the appropriate resource and availability of the resource.• Responsible for meeting or exceeding customer expectations.



Big Red Transportation

• United States

• General Manager

  • Aug 1997 - May 1999

  • Responsible for daily operations including, sales, customer service, and personnel decisions.• Budget and financial goal responsibilities.• Dispatched refrigerated trailers from the Midwest to the east coast.• Responsible for meeting or exceeding customer expectations. • Responsible for daily operations including, sales, customer service, and personnel decisions.• Budget and financial goal responsibilities.• Dispatched refrigerated trailers from the Midwest to the east coast.• Responsible for meeting or exceeding customer expectations.



DESTINY TRANSPORTATION INC

• United States
• Truck Transportation
• 1 - 100 Employee

• Director of Operations

  • Feb 1989 - Aug 1997

  • Responsible for daily operations including, sales, customer service, dispatch, and DOT audits.• Budget and financial goal responsibilities.• Dispatched refrigerated trailers from the Midwest to the east coast.• Responsible for meeting or exceeding customer expectations.• Expedite merchandise pick up and delivery• Overseen the purchase and opening of two new facilities. • Responsible for daily operations including, sales, customer service, dispatch, and DOT audits.• Budget and financial goal responsibilities.• Dispatched refrigerated trailers from the Midwest to the east coast.• Responsible for meeting or exceeding customer expectations.• Expedite merchandise pick up and delivery• Overseen the purchase and opening of two new facilities.