Bruce Cho
IT Programmer and Analyst at City of Bremerton- Claim this Profile
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English Native or bilingual proficiency
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Korean Professional working proficiency
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Bio
Jeff Kelsey
Bruce is an excellent person and was a key contributor in the success of the Apptria Software Catalog. Bruce is a team player with a positive attitude and excellent communications skills. He can easily communicate with other teams, customers, and peers. He is also willing to go the extra mile to figure out difficult problems and provide a solution. Bruce would be an excellent addition to any team or business.
Mark Silva
I was able to work with Bruce during my time with the UW Web Development Course. Bruce was instrumental in creating the back-end architecture for an application geared at assisting international students studying in the U.S. He was able to listen to ideas we had for features and translate them into functioning components on the application. It was a pleasure to get to work with Bruce!
Jeff Kelsey
Bruce is an excellent person and was a key contributor in the success of the Apptria Software Catalog. Bruce is a team player with a positive attitude and excellent communications skills. He can easily communicate with other teams, customers, and peers. He is also willing to go the extra mile to figure out difficult problems and provide a solution. Bruce would be an excellent addition to any team or business.
Mark Silva
I was able to work with Bruce during my time with the UW Web Development Course. Bruce was instrumental in creating the back-end architecture for an application geared at assisting international students studying in the U.S. He was able to listen to ideas we had for features and translate them into functioning components on the application. It was a pleasure to get to work with Bruce!
Jeff Kelsey
Bruce is an excellent person and was a key contributor in the success of the Apptria Software Catalog. Bruce is a team player with a positive attitude and excellent communications skills. He can easily communicate with other teams, customers, and peers. He is also willing to go the extra mile to figure out difficult problems and provide a solution. Bruce would be an excellent addition to any team or business.
Mark Silva
I was able to work with Bruce during my time with the UW Web Development Course. Bruce was instrumental in creating the back-end architecture for an application geared at assisting international students studying in the U.S. He was able to listen to ideas we had for features and translate them into functioning components on the application. It was a pleasure to get to work with Bruce!
Jeff Kelsey
Bruce is an excellent person and was a key contributor in the success of the Apptria Software Catalog. Bruce is a team player with a positive attitude and excellent communications skills. He can easily communicate with other teams, customers, and peers. He is also willing to go the extra mile to figure out difficult problems and provide a solution. Bruce would be an excellent addition to any team or business.
Mark Silva
I was able to work with Bruce during my time with the UW Web Development Course. Bruce was instrumental in creating the back-end architecture for an application geared at assisting international students studying in the U.S. He was able to listen to ideas we had for features and translate them into functioning components on the application. It was a pleasure to get to work with Bruce!
Experience
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City of Bremerton
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United States
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Government Administration
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100 - 200 Employee
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IT Programmer and Analyst
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Mar 2023 - Present
Design, develop, implement, and enhance applications and software and/or hardware for new data processing systems or sub-systems. Prepare system design and system technical documents. Develop project proposals and manage small projects. Draft work plans and specifications for applications and systems software projects. Write standards and procedures for use of hardware/software products. Diagnose and solve system problems within a specialty area. Design, develop, test and maintain custom applications using current technology. Modify existing applications in a specific software/hardware area, e.g., GIS or department specific application using a variety of programming languages. Develop mapping application; and develop and maintain spatial and geographic data. Evaluate alternative or corrective actions in terms of effect on system behavior and/or utilization of resources; recommend changes to improve system efficiency. Interview users to determine requirements; draft and present proposed designs for software and/or hardware. Assist in the preparation of project estimates, requirements and specifications. Troubleshoot hardware and/or software problems and provide corrective actions. Write documentation for PC/network users to support software application usage, user manuals, and documentation for database program users. Participate in training system users in proper operational use of system.
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Ivanti
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United States
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Software Development
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700 & Above Employee
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Apptria Software Support Engineer
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Jan 2012 - Nov 2022
Research and perform in-depth data validation on data added to the software catalog. Resolved data discrepancies within the software catalog. Served as primary contact for our OEM partners and our in-house support team to assist in product identification issues. Worked closely with Product and Development teams to diagnose/test/fix problems with our inventory agent. Collaborated in the design of our in-house database scan tool. Composed and drafted documentation on software catalog publication. Ran reports and provided in-depth analysis on data . Brought forth excellent oral communication and interpersonal skills. Worked to honor the company mission and adhere to all standards.
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Gravity Payments
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United States
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Financial Services
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100 - 200 Employee
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Tech Support
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Sep 2009 - Jan 2012
Diagnose and troubleshoot customer credit card terminals. Program, configure, and deploy customer credit card terminals, internet gateways, and point-of-sale systems. Assisted customers, sales reps, and sales support with credit processor integration and point-of-sale integration. Performed on-site technical support and installs for local merchants. Managed and created company tech support training guides. Provided tech training to new employees. Also conducted meeting with sales reps on the use and procedure of setting up Point of Sale systems and Internet Gateways. Log tech support requests into company ticket system. Provide on-call emergency 24 hour technical support. Consult and setup Gravity Payments exclusive gateway that integrates with multiple credit processors and has advanced security options. Developed technical relations between Gravity Payments and Pax terminals. Point person for establishing a solid user base for these credit card terminals. Back-up Systems Administrator.
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Education
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2019 - 2019
University of Washington
Full Stack Bootcamp -
2001 - 2007
Western Washington University
Bachelor of Education - BEd, Computer and Information Sciences and Support Services
Community
