Bruce Brangi

Customer Service Representative at Emigrant Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Hawthorne, New York, United States, US

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5.0

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Joseph B.

A professional in the art of time management and multitasking. Mr. Brangi and I met through attending our University together, which we both related in transitioning careers, and became peers. He is able to optimize his time more efficiently than most, while consistently keeping himself proactive. No matter how much weight he carries on his shoulders, he completes every task as if it was his primary focus and maintains a positive attitude. Mr. Brangi is a commendable individual that thrives in a fast-paced, multitasking, and critical thinking environment. Any employer would be lucky to have him.

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Credentials

  • National Society of Success and Leadership Training Program Certification
    Southern New Hampshire University
    May, 2021
    - Nov, 2024

Experience

    • United States
    • Banking
    • 200 - 300 Employee
    • Customer Service Representative
      • Feb 2020 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Outbound Sales Representative
      • Sep 2018 - Apr 2019

    • United States
    • Financial Services
    • 700 & Above Employee
    • Relationship Banker
      • Aug 2017 - Oct 2018

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Branch Associate
      • Aug 2015 - Mar 2017

      • Conducts daily bank and ATM audits. • Provides superior customer service and sales for PepsiCo and US Alliance clients. • Provides financial reviews to make financial recommendations and referrals for clients. • Assisted top financial officers with daily financial transactions. • Executed advertisement strategies and networking outside of the branch to increase business. • Exceeded sales expectations and increased sales by 20% above budget. • Conducts daily bank and ATM audits. • Provides superior customer service and sales for PepsiCo and US Alliance clients. • Provides financial reviews to make financial recommendations and referrals for clients. • Assisted top financial officers with daily financial transactions. • Executed advertisement strategies and networking outside of the branch to increase business. • Exceeded sales expectations and increased sales by 20% above budget.

    • Canada
    • Banking
    • 700 & Above Employee
    • Bank Teller
      • Apr 2011 - Aug 2015

      • Performed high volumes of transactions within a fast paced environment. • Assisted customers with all teller transactions. • Established relationships with customers and team members in order to maximize customer satisfaction. • Analyzed client’s finances and advised on services to enhance client’s financial profile. • Provided award winning customer service to bank clientele. • Increased bank sales 15% over budget. • Performed high volumes of transactions within a fast paced environment. • Assisted customers with all teller transactions. • Established relationships with customers and team members in order to maximize customer satisfaction. • Analyzed client’s finances and advised on services to enhance client’s financial profile. • Provided award winning customer service to bank clientele. • Increased bank sales 15% over budget.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • May 2009 - Apr 2011

      • Responsible for training, supervising and evaluating staff. • Provided high levels of customer service in a fast paced environment. • Projected quarterly sales projections and consistently exceeded personal and store goals. • Controlled inventory, executed daily reports, and monitored loss prevention efforts and reduced shrink by 20%. • Performed financial transactions for services rendered. • Responsible for training, supervising and evaluating staff. • Provided high levels of customer service in a fast paced environment. • Projected quarterly sales projections and consistently exceeded personal and store goals. • Controlled inventory, executed daily reports, and monitored loss prevention efforts and reduced shrink by 20%. • Performed financial transactions for services rendered.

Education

  • Southern New Hampshire University
    Cybersecurity, Computer and Information Systems Security/Information Assurance
    2020 - 2023

Community

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