Senior Software Engineer

• Apr 2023 - Present

Full Stack Developer

• Apr 2021 - Present

Operations Associate

• Nov 2017 - Jul 2020

Create, and implement new systems and procedures to eliminate mistakes Conceive training modules according to the Training Within Industry doctrine Regularly coach, train, and evaluate team, and new team members, communicating daily reports and expectations Conceive, observe and edit routes daily to improve efficiency Assisted in on-boarding of over 100+ new partners - schedule walk-throughs, create & optimize routes, and ensure seamless first day Track driver KPIs regarding route efficiency, incidents and communication Show less

Office Engineer

• May 2017 - Nov 2017

• Coordinate and support construction planning, documentation, and project management for 63rd and Lexington Q Train station from execution to completion• Interface with cross-functional team of internal and external partners to help scope and administer projects and maintain schedule• Manage Civil, Mechanical, and Electrical contractors as well as other service providers to coordinate field activities, assist with issue resolution or escalation • Communicate project concept, drawings, and finishes at several stages of development to keep partners informed of progress• Prepare project status reports by collecting, analyzing and summarizing information and trends, recommending actions Show less

Change Order Associate

• Mar 2015 - May 2017

• Maintain and update project database, as well as documentation of scope of work• Assist in various stages through the project life cycle, from planning to preconstruction, construction and post-construction• Liaised between construction contractor and MTA to process change orders valued up to $3mm• Monitor the budget, oversee and document all aspects of the project • Compared proposals to deliverables to ensure project completion

HR Management Associate

• May 2014 - Oct 2014

• Advised Aided in recruitment, interviewing, and hiring of entire staff for new venture • Established work procedures, payroll files, and schedules • Scheduled and confirmed appointments for vendors, employees, and management • Assisted with design and distribution of marketing materials online and in store • Advised Aided in recruitment, interviewing, and hiring of entire staff for new venture • Established work procedures, payroll files, and schedules • Scheduled and confirmed appointments for vendors, employees, and management • Assisted with design and distribution of marketing materials online and in store

Customer Service Associate

• May 2011 - Aug 2014

Catered to customer satisfaction by guaranteeing timely and efficient transactions. Ensured quality control by organizing monthly reservation schedules. Successfully mitigated any customer dilemma resulting from contract/rental dissatisfaction. Constantly upsold premium service as evidenced by room stock during shift. Catered to customer satisfaction by guaranteeing timely and efficient transactions. Ensured quality control by organizing monthly reservation schedules. Successfully mitigated any customer dilemma resulting from contract/rental dissatisfaction. Constantly upsold premium service as evidenced by room stock during shift.

People and Culture Intern

• Jun 2013 - Aug 2013

• Responsible for expense bookkeeping and customer invoicing while interfacing with the AP/AR departments. • Maintained employee profiles by managing spreadsheets and database records. • Planned and set up UBM team-building activities and events. • Performed phone interviews and made initial contact with prospective new hires. • Responsible for expense bookkeeping and customer invoicing while interfacing with the AP/AR departments. • Maintained employee profiles by managing spreadsheets and database records. • Planned and set up UBM team-building activities and events. • Performed phone interviews and made initial contact with prospective new hires.