Brooke Motley
IT User Support Technician at University Information Technology Services at IU- Claim this Profile
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Bio
Credentials
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Agile Scrum Professional
Star 6 Sigma Global AcademyAug, 2022- Nov, 2024 -
Suicide Prevention Awareness For 2022
Star 6 Sigma Global AcademyAug, 2022- Nov, 2024 -
The Agile Project Manager
Star 6 Sigma Global AcademyAug, 2022- Nov, 2024 -
Certified Lean Six Sigma YellowBelt
Star 6 Sigma Global AcademyMay, 2022- Nov, 2024 -
VMware Certified Associate 6 - Data Center Virtualization
VMwareDec, 2016- Nov, 2024 -
Microsoft Office Specialist: Microsoft Office Word 2007 (MOS)
Certiport - A Pearson VUE BusinessApr, 2010- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAFeb, 2015- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAJul, 2019- Nov, 2024
Experience
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University Information Technology Services at IU
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT User Support Technician
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Jul 2022 - Present
Supporting users and systems across the Indiana University Bloomington's college campus. Supporting users and systems across the Indiana University Bloomington's college campus.
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U.S. Navy Reserve
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United States
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Armed Forces
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700 & Above Employee
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Information Technician
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Oct 2021 - Present
Transitioned to Navy reserves after seven years of active duty service to pursue higher education. Obligation to the reserves entails one weekend of drill every month and two weeks out of the year for active training. Transitioned to Navy reserves after seven years of active duty service to pursue higher education. Obligation to the reserves entails one weekend of drill every month and two weeks out of the year for active training.
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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Telecommunications Specialist
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Sep 2018 - Oct 2021
Embracing the radio and telecommunications side of the IT world. Working with telecommunication equipment and COMSEC crypto equipment.
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Information Technology System Network Administrator
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Jul 2015 - Aug 2018
Attached as an IT specialist on the USS Harry S. Truman for three year. Experiencing two deployments while stationed at command. During my tour I performed on the job training and experience in networking administration, helpdesk administration, and system administration.
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IT A School
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Dec 2014 - Jun 2015
Six month school where sailors are taught entry level information technician tasks and responsibilities. Then, put to the test on their comprehension and knowledge through each course that included; A+, CCNA, Microsoft Windows, and ILE. If students didn't pass these subjects they would be rerated. I passed and accomplished A+ certification before continuing on to my next duty station.
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Navy Bootcamp
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Oct 2014 - Dec 2014
Started as a basic recruit. Where the experience taught us the necessities of becoming a sailor and what it takes to be in the military. we were trained on firefighting, military uniform wear, naval history, physical fitness.I graduated as a U.S. Navy sailor..
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Education
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Indiana University Bloomington
Bachelor of Science - BS, Biology, General -
University of Maryland Global Campus
Associates Degree, General Studies -
Institute for Veterans and Military Families - IVMF
CASP + course led training