Experience

NTG (Formerly FreightPros)

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director of LTL Operations

  • Oct 2022 - Present

  Austin, Texas, United States

• Senior LTL Operations Manager

  • Sep 2021 - Oct 2022

  Austin, Texas, United States

• LTL Operations Manager

  • Mar 2020 - Sep 2021

  Austin, Texas

• Enterprise Account Coordinator

  • Dec 2017 - Mar 2020

  Austin, Texas Area

• Senior Solutions Specialist

  • Feb 2016 - Dec 2017

  Austin, Texas Area FreightPros is a third party logistics provider who specializes in LTL, TL, and expedited freight. Our vision is to set the standard for a quality freight experience. We do that by building strong customer partnerships through exceptional support and communication by our inspired team.



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Designated Trainer

  • Mar 2012 - Oct 2017

  Cedar Creek, Texas • Due to customer service, efficiency, coaching skills, and outstanding performance, won Barista of the Month and Lost Pines Legend awards. • As a team, increased overall guest satisfaction by 6% from the previous years.



Franklin Scholars

• Communications and Programme Assistant

  • Jun 2015 - Aug 2015

  London, United Kingdom • Oversaw program development and, through building relationships with schools, increased our number of partners by 35%. • Developed a social media strategy and alumni network. • Monitored and evaluated of the impact of our programs on young people to inform on-going program development. • Researched and developed new ways to streamline our school liaison process and supervised our systems and sales pipelines. • Coordinated our annual Awards Ceremony, bringing 130 students and… Show more • Oversaw program development and, through building relationships with schools, increased our number of partners by 35%. • Developed a social media strategy and alumni network. • Monitored and evaluated of the impact of our programs on young people to inform on-going program development. • Researched and developed new ways to streamline our school liaison process and supervised our systems and sales pipelines. • Coordinated our annual Awards Ceremony, bringing 130 students and teachers to London from around the UK. Show less



Rodeo Austin

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Entertainment and Events Intern

  • Jan 2015 - Mar 2015

  Austin, Texas Area • First assistant for our annual black-tie Gala fundraiser, which raised over $500,000. • Managed sales and oversaw budget, increasing revenue by 14% from 2014. • Directed guest & VIP relations. • Created and disseminated post-event evaluations. • Responsible for the successful orchestration of 50+ musical acts, as well as vendor/artist management.



Berdoll Pecan Candy & Gift Co.

• Customer Service and Sales Representative

  • Apr 2008 - Apr 2014

  Cedar Creek, Texas • Handled and organized company holiday packages, coordinated mail orders, and resolved complaints and concerns. Oversaw large business orders from start to finish, with an emphasis on customer satisfaction and gift packaging. • Identified and helped solve issues in our sales department and, as a result, increased corporate orders and sales by 20% in Fall 2012. • Handled purchase orders, distributed merchandise, determined food pricing, and entered and… Show more • Handled and organized company holiday packages, coordinated mail orders, and resolved complaints and concerns. Oversaw large business orders from start to finish, with an emphasis on customer satisfaction and gift packaging. • Identified and helped solve issues in our sales department and, as a result, increased corporate orders and sales by 20% in Fall 2012. • Handled purchase orders, distributed merchandise, determined food pricing, and entered and updated data records and reports. Show less