Experience

Muchmore Harrington Smalley & Associates

• United States
• Government Relations Services
• 1 - 100 Employee

• Intern

  • Mar 2019 - Present

  - Completing legislative based projects by reviewing bills, researching committees, and planning meetings- Providing in-depth notes of weekly House and Senate committee meetings to lobbyists - Provide hospitality for client meetings twice a week by arranging catering, setting up, and ensuring RSVP’s- Utilize Microsoft Suite to create biography document on legislators to allow clients to have in-depth knowledge on personal relationships and issues



Tavern and Tap

• United States
• Restaurants

• Waitress

  • Sep 2018 - Mar 2019

  - Provided patrons with proper food, drink, and customer service while waiting on 5 tables per shift- Experienced in multitasking, oral and verbal communication from memorizing the menu and provided conflict resolution to guests - Trained 10 incoming staff members regarding procedures and health and safety regulations



Pure Day Spa and Salon

• United Kingdom
• Individual and Family Services

• Customer Service Receptionist

  • Jun 2016 - Dec 2018

  - Served as first point of contact with face-to face and over the phone communication with clientele - Responsible for maintaining the schedules of 10 stylists, 1 nail technician, and 1 esthetician - Learned and memorized knowledge of over 50 Aveda products to provide customers with information and provide satisfactory service - Maintained the cleanliness and order of the salon by sweeping floors, dust product shelves, vacuum, and clean stylist stations- Control and balance cash drawer each shift, reviewing receipts and controlling petty cash funds