Experience

Charm City Concierge and Simpli

• Social Manager

  • Dec 2018 - Present

  Work in conjunction with Property Management teams in multiple properties throughout DC and Virginia to implement events and services to increase tenant and employee retention. Served as key contact for customer satisfaction and tenant experience to over 3,000 tenants across multiple properties.Proactively marketed the event venues within the portfolio as a way to generate additional revenue and positive exposure for the company.Coordinate and facilitate corporate and private events for tenants of each building.Manage multiple conference centers.



Commander, Navy Installations Command (CNIC) HQ

• United States
• Armed Forces
• 200 - 300 Employee

• Afloat Recreation Specialist

  • Aug 2014 - Mar 2018

  Developed, organized, and implemented an extensive Morale, Welfare, and Recreation program onboard USS ABRAHAM LINCOLN, USS KEARSARGE, and USS BATAAN in support of 2,700 Maines and Sailors.Served as a liaison with foreign governments to market and sell 40 different tours for over 20,000 Sailors and Marines at locations such as Rota, Palma de Mallorca, Jordan, Dubai, Bahrain, and Oman.Maintained responsibility of marketing, sales, and customer satisfaction for all tours, both domestically and abroad.Organized over 7 sporting events with foreign military teams during deployments.Prepared and administered the ships’ annual Recreation budget averaging $200,000.Procured and maintained recreation inventory, fitness equipment, and multiple vehicles, valuing over $850,000.Organized, marketed, and facilitated over 30 sports tournaments and leagues.Planned and executed various special events including a 2014, 2015, 2016, and 2017 Holiday Party and 2015 Family Picnic with a combined budget of over $350,000 and attendance of over 3,100 personnel. Planned, organized, and facilitated over 300 events, activities, and tournaments over the course of 2 deployments. Supervised 12 personnel in the maintenance, upkeep, and scheduling of personnel for a comprehensive fitness program and athletic center with over 220 pieces of equipment.Engaged and mobilized the Recreation Advisory Board onboard USS ABRAHAM LINCOLN, USS KEARSARGE, and USS BATAAN.



YMCA Camp Thunderbird

• Environmental Education Instructor, Program Coordinator, Logistics Coordinator.

  • May 2013 - Aug 2014

  Coordinated international and domestic camper logistics.Planned and executed nightly entertainment and events for over 500 campers and staff.Customer service and camper satisfaction.Organized and guided over 12 off-site trips and excursions.Managed social media material.Developed staff recruitment tool.Facilitated conferences and retreats.Taught a variety of outdoor education classes including but not limited to Forest Ecology, Group Dynamics, High and Low Ropes, and Wildlife Ecology.



A Child's Closet

• United States
• Retail

• Assistant Manager

  • Mar 2010 - Dec 2013

  Inventory managementSales and merchandisingCustomer serviceNew customer orientationCash handling and deposit preparation Inventory managementSales and merchandisingCustomer serviceNew customer orientationCash handling and deposit preparation