Experience

evanhealy

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Coordinator

  • Jul 2021 - Present

  -Project manage and effectively coordinate with all teams, outside sales brokers and vendors to advance projects, develop solutions and resolve issues with a focus on sales initatives and key account support. -Support National Sales Manager, CEO and VP with high priority projects -Event coordination, sales order processing, social media content creation, sales analysis and reporting, ordering marketing/sales materials, supports new item launches and creation of store endcaps -Assist in handling order issues, complaints, and/or billing problems to resolve or escalate customer service issues quickly. Show less



Regus

• United States
• Telecommunications

• Community Associate

  • Oct 2020 - Jul 2021

  -Receptionist for 2 business centers with 150+ clients per center -Phone answering, mail sorting/delivery, assisting clients/guests, client issue resolution, facilitating office tours, IT support, utilizes multiple internal computer programs and deliver high quality customer service. -Receptionist for 2 business centers with 150+ clients per center -Phone answering, mail sorting/delivery, assisting clients/guests, client issue resolution, facilitating office tours, IT support, utilizes multiple internal computer programs and deliver high quality customer service.



BALA YOGA STUDIOS

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Regional Manager

  • Jan 2017 - Jan 2020

  -Managed 3 Yoga Studio locations with 75+ employees -Grew company from 2 locations to 3 and greatly contributed to successful studio launch and community engagement -Handled all studio operations, sales, customer service, hiring/training, staff communication, payroll, scheduling, administrative duties, goal setting/achievement and retail buying/merchandising. -Personally sold $1M over my 3 year tenure -Grew business from $1M annually to $1.9M in overall sales which is a 90% increase in 3 years Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Jun 2015 - Jul 2016

  • Built and maintained strong relationships with peers and upper management resulting in building my reputation for being a reliable resource to the store. Responsible for teaching, inspiring and supporting 7 specific departments’ associates totaling 40+ employees.• Answer customers' questions and address problems and complaints in person and via phone. • Use multiple computer applications to research, strategize and come to a solution with our company's interest and reputation at heart.• Own training and motivating associates to use our Next App program. Show less

• Assistant Department Manager BP/Savvy/Topshop

  • Sep 2014 - Jun 2015

  • Contributed to launch the most successful Topshop opening companywide with $15,000 in volume.• Managed a team of 20 sales associates while working to develop their goals and talents. • Met my sales goals while multi-tasking my management responsibilities. • Lead our Fashion Board consisting 50 high school girls where we meet to discuss fashion, careers at Nordstrom, business, and how they can have successful careers in the future.• Hired over 10+ new hires during my time as an Assistant. Learned successful process of selecting employees that fit company culture, job responsibilities and individuals interested in a role with room for growth. Show less

• Sales Associate

  • May 2013 - Sep 2014

  • Sales Associate for 3 months before being promoted to a Striker. • Lead BP accessory department and focused on merchandising, driving volume and training employees. • Lead team in absence of managers and acknowledged as team leader.• Ranked #3 in sales out of 30 employees in my department.• Had the most successful Anniversary Sale appointments due to relationship selling in 2014 and was ranked #1 in sales volume in my department.



Massage Envy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Junior Clinic Administrator

  • Sep 2011 - May 2013

  • Promoted to Junior Clinic Administrator after 3 months of employment to lead, train, and supervise 30 employees while driving membership sales. • Accountable for managing all aspects of the spa through executing established systems and processes. • Consistently hit sales goals and regularly outperformed my employees while maintaining lead status. • Streamlined a new training program for my clinic and utilized role playing to develop sales people. • Promoted to Junior Clinic Administrator after 3 months of employment to lead, train, and supervise 30 employees while driving membership sales. • Accountable for managing all aspects of the spa through executing established systems and processes. • Consistently hit sales goals and regularly outperformed my employees while maintaining lead status. • Streamlined a new training program for my clinic and utilized role playing to develop sales people.