Experience

JEWISH FAMILY SERVICES OF TIDEWATER, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Development

  • Nov 2021 - Present



American Center for Law & Justice

• Virginia Beach, VA

• Membership Services Coordinator

  • Jul 2013 - Nov 2021

  Attain, cultivate, and steward major donors by continuing correspondence via phone, mail, and email Handle donor concerns and incidents as they arise including billing issues, complaints, and general inquiries Increase retention rate of major donors by maintaining direct contact with them through out the year Run Wealth Engine screenings and reports on major donor prospects Write solicitation letters in line with current messaging to major donor prospects and lapsed donors Attain, cultivate, and steward major donors by continuing correspondence via phone, mail, and email Handle donor concerns and incidents as they arise including billing issues, complaints, and general inquiries Increase retention rate of major donors by maintaining direct contact with them through out the year Run Wealth Engine screenings and reports on major donor prospects Write solicitation letters in line with current messaging to major donor prospects and lapsed donors



Christopher Newport University

• United States
• Higher Education
• 700 & Above Employee

• Annual Giving Associate

  • Jun 2011 - Jun 2013

  Managed CNU Telefund, the fundraising phonathon program, comprised of 25 student callers -In FY12 under my supervision we raised over $109,000 from more than 2000 donors -In FY13 under my supervision we have raised over $120,000 from about 2000 donors Hired and trained all student callers Cleaned data lists of our constituency of about 18,000 using Excel to work from our database in Banner Wrote scripts for callers for each constituency segment Maintained statistics on each caller and the calling program to keep track of our daily, weekly, monthly and yearly progress Wrote and created direct mail pieces that were sent to our constituents Assisted in Faculty Staff campaign and Senior Class Giving campaign; helping to create solicitation pieces, maintaining data lists, and staffing fundraising events *Presented in 2012 and 2013 at the Carolina's Annual Fund Conference on the successes and challenges of our Faculty Staff campaign. Show less



City of Portsmouth, Virginia

• United States
• Government Administration
• 400 - 500 Employee

• Senior Administrative Assistant, Office of City Assessor

  • Nov 2010 - Jun 2011

  Used real estate applications to obtain client information and answer questions Drafted abatement letters to update clients on assessment changes to their property Responded to emails and phone calls with required information Used Arc map, Digital Tax Maps, or Ports web to acquire parcel information Used real estate applications to obtain client information and answer questions Drafted abatement letters to update clients on assessment changes to their property Responded to emails and phone calls with required information Used Arc map, Digital Tax Maps, or Ports web to acquire parcel information



Framework Convention Alliance

• Washington D.C. Metro Area

• Junior Executive Assistant

  • Mar 2010 - Jul 2010

  Made travel arrangements and trip itineraries for the Director of FCA Managed office and the Director’s calendars Updated contracts and grant proposals as well as organized files in filing cabinet Used Microsoft Excel and Access to organize membership list Proofread reports and letters Scanned and indexed files using Docuscan and Docupace software Made travel arrangements and trip itineraries for the Director of FCA Managed office and the Director’s calendars Updated contracts and grant proposals as well as organized files in filing cabinet Used Microsoft Excel and Access to organize membership list Proofread reports and letters Scanned and indexed files using Docuscan and Docupace software



Gaylord National Hotel and Convention Center

• National Harbor, MD

• Customer Service Representative

  • Nov 2009 - Jan 2010

  Sold tickets to the winter ice show at the hotel Decorated the retail store for the winter show Greeted customers and directed them where to go Trained employees on the Audience View software used to sell show tickets Performed other tasks asked of me by customers and supervisors such as heading the Toys for Tots drive Sold tickets to the winter ice show at the hotel Decorated the retail store for the winter show Greeted customers and directed them where to go Trained employees on the Audience View software used to sell show tickets Performed other tasks asked of me by customers and supervisors such as heading the Toys for Tots drive



Peninsula Fine Arts Center

• Newport News, VA

• Marketing Intern

  • Jan 2009 - May 2009

  Planned and coordinated such events as Arts Café Thursdays with 200 guests and Sundays in the Park with potential of 750 guests Wrote press releases about the events Wrote invitation letters to members and potential members of the museum Developed, created and edited event marketing materials Planned and coordinated such events as Arts Café Thursdays with 200 guests and Sundays in the Park with potential of 750 guests Wrote press releases about the events Wrote invitation letters to members and potential members of the museum Developed, created and edited event marketing materials



U.S. Senate Sergeant at Arms

• Washington D.C. Metro Area

• Daily Press Intern

  • Jun 2007 - Aug 2007

  Worked with reporters to gather information regarding upcoming and current bills Took notes on proceedings of the Senate floor and at committee meetings Answered the desk phone and fielded citizens questions Worked with reporters to gather information regarding upcoming and current bills Took notes on proceedings of the Senate floor and at committee meetings Answered the desk phone and fielded citizens questions