Experience

Intermountain Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Speech Pathology Assistant

  • Jun 2014 - Present

  • Effectively communicates with 75+ employees about work schedules, PTO, and all HR/timekeeping matters• Manage and maintain Speech Clinic including; receiving incoming phone calls, calling patients to schedule appointments, communicating with doctors’ facilities to obtain required paperwork, and organizing incoming paperwork and faxes• Demonstrates quick and effective problem solving skills while maintaining several hospital responsibilities and accommodating patients’ needs. • Works professionally with inpatients throughout the entire hospital (20-30 patient rooms per day) including new mothers, long-term rehab, and ICU to ensure all patient’s needs are being met promptly and thoroughly• Certified Hearing Screener performing Otoacoustic emissions for well babies, counsels families when babies fail and offer comfort, support and additional information for referral



Abercrombie & Fitch

• United States

• Store Manager

  • Mar 2010 - Present

  Oversee and manage all aspects of a $2 million store through supervision of store staff.• Responsible for meeting staffing goals for all store positions by recruiting at career fairs, social networkingwebsites and campus recruiting.• Conduct hiring for all store positions including interviewing, reference checks and extending offers.• Effectively train new managers on company policies and procedures.• Increase employee engagement by drafting and delivering monthly career development plans.• Responsible for delivering performance mid-year and annual reviews to provide both positive and constructivefeedback to Assistant Managers.• Create weekly schedules for 50-60 associates on staff to ensure maximum productivity.• Establish job descriptions and responsibilities for all management and non-management team members and holdthem accountable to improve performance.• Prepare and organize material to lead weekly management meetings.• Follow management directives and company procedures to solve problems with a sense of urgency and byanticipating obstacles.• Provide excellent leadership skills to create an atmosphere of collaboration and teamwork.

• Assistant Manager

  • Mar 2010 - May 2011

  Prioritized and delegated tasks to improve daily sales, customer service and presentation of the merchandise.• Trained non-management staff members by setting goals and communicating his/her role in the store.• Ability to multi task between customer service and store needs while managing the part time associates.



THE BACKSMITH

• United States
• Medical Practices

• Office Manager

  • Jul 2008 - Dec 2009

  Conducted all interviews, hiring and training for office assistants.• Coached employees on effective communications by implementing a new phone script.• Bookkeeper for daily, weekly and monthly statistics to prevent income loss from data entry errors.• Sent out patient statements and insurance claims each month to ensure prompt payments from patients.• Increased sales 150% by consistent insurance billing and patient collections.; Developed and pitched an advertising campaign for Crystal Water Co. and was chosen over five other advertisinggroups by the owner who currently uses the new corporate identity.• Received three of the monthly awards from LDS Philanthropies for raising the highest amount of money donatedto the scholarship program.• Successfully created a new identity for The Backsmith including logo, business cards and stationary.• Proficient with Microsoft Word and PowerPoint.