Emergency Room Nurse/Relief Clinical Supervisor

• May 2019 - Present

Emergency Room Nurse

• Oct 2022 - Jun 2023

Aesthetic Nurse

• Feb 2021 - Feb 2023

TX/OK AFA Sales Support Specialist

• Feb 2017 - May 2019

• Responsible for tracking and assisting with sales for Aetna sales representatives in the Texas and Oklahoma area via telework • Contact customers and assist with underwriting guidelines and benefits • Schedule and coordinate meetings and appointments for manager and sales team • Trained several sales support consultants around the country on job duties • Transcribed and distributed minutes of meetings

AFA Sales Support Consultant

• Jul 2016 - Jan 2017

I have acted as the point of contact for all CIR information. I use Salesforce to log new business and keep the groups profile up to date with which documents we have received and what is outstanding. I send out all installation paperwork for all AFA New Business for Sales Reps all over the country. I contact brokers, GA’s and Plan Sponsors to aid them in the CIR process. I manage and triage the AFA Sales Coordinator inbox and direct emails to the assigned Sales Coordinator and/or the correct… Show more I have acted as the point of contact for all CIR information. I use Salesforce to log new business and keep the groups profile up to date with which documents we have received and what is outstanding. I send out all installation paperwork for all AFA New Business for Sales Reps all over the country. I contact brokers, GA’s and Plan Sponsors to aid them in the CIR process. I manage and triage the AFA Sales Coordinator inbox and direct emails to the assigned Sales Coordinator and/or the correct mailbox. I take extracts and turn them into elists for existing Aetna groups wanting to switch to AFA. Sales Executives correspond with me daily via email, IM and phone.

51-100 Small Group Sales Support Audit Consultant

• May 2014 - Jul 2016

I complete data entry requirements for finalizing enrollment information for new and existing members enrolling in Medical, Dental, Vision, or Life plans. When necessary, I review and correct transaction errors that impact eligibility interfaces and prepare eligibility/enrollment information for imaging.

Sales Associate

• 2011 - May 2014

I provided excellent customer service and also taught parents and children about the importance of having the “rite” shoe by measuring the child’s foot and ensuring he/she is comfortable in the shoe. I also operated the register, handled paperwork, made deposits, and closed/opened the store. I provided excellent customer service and also taught parents and children about the importance of having the “rite” shoe by measuring the child’s foot and ensuring he/she is comfortable in the shoe. I also operated the register, handled paperwork, made deposits, and closed/opened the store.

Sales Associate

• Nov 2012 - Jan 2013

As a seasonal employee, i mainly helped customers plan outfits and recommend accessories. I also cleaned the store and made sure the clothes, shoes, and accessories were orderly. Handled shipment and used the register. As a seasonal employee, i mainly helped customers plan outfits and recommend accessories. I also cleaned the store and made sure the clothes, shoes, and accessories were orderly. Handled shipment and used the register.

Server/Host

• Mar 2011 - Aug 2012

This part time job taught me a lot about working hard and completing tasks efficiently and in a timely manner. I took customers orders, both in person and over the phone, and made sure that their order got to them as quickly as possible with a smile on my face. This part time job taught me a lot about working hard and completing tasks efficiently and in a timely manner. I took customers orders, both in person and over the phone, and made sure that their order got to them as quickly as possible with a smile on my face.