Brooke Potes
Airline Supervisor at Avflight Corporation- Claim this Profile
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Bio
Experience
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Avflight Corporation
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United States
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Airlines and Aviation
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100 - 200 Employee
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Airline Supervisor
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Aug 2022 - Present
Oversee all ground operations, customer service operations, and baggage service operations for Frontier Airline's Grand Rapids station. Certifications: - Ground Security Coordinator - Complaint Resolution Official
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Customer Service Agent
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Dec 2021 - Aug 2022
Perform all ticket counter and gate agent duties including checking in baggage and passengers, booking flights, communicating flight updates to passengers, boarding passengers on to the aircraft, operating the jet bridge, cleaning the aircraft, and communicating with the flight crews.
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Frontier Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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May 2022 - Aug 2022
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Grand Valley State University, Finance Administration and University Relations Office
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Allendale, Michigan, United States
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Office Assistant
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Sep 2020 - Apr 2022
As an office assistant, I answer phone calls, organize and execute office projects, restock inventory, and deliver mail to other offices around campus. As an office assistant, I answer phone calls, organize and execute office projects, restock inventory, and deliver mail to other offices around campus.
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eddieandbarkus
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United States
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Ranching
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Kennel Attendent/Receptionist
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Jun 2020 - Dec 2021
As a kennel attendant, I watched over the daycare and boarding dogs at our facility. I deep cleaned/sanitized the facility, as well as made sure all dogs were properly cared for. While working reception, I answered phone calls, scheduled appointments, gave tours, and keep all client information and office files organized. As a kennel attendant, I watched over the daycare and boarding dogs at our facility. I deep cleaned/sanitized the facility, as well as made sure all dogs were properly cared for. While working reception, I answered phone calls, scheduled appointments, gave tours, and keep all client information and office files organized.
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Silver Lake Resort & Campground
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United States
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Hospitality
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1 - 100 Employee
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Hospitality and Tourism Intern
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May 2021 - Aug 2021
I performed all front desk duties, retail floor tasks, and communicated directly with guests and housekeeping. I also curated and posted original content for the businesses social media pages. I performed all front desk duties, retail floor tasks, and communicated directly with guests and housekeeping. I also curated and posted original content for the businesses social media pages.
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SILVER LAKE SAND DUNES-HART VISITORS BUREAU
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United States
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Research Services
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Regional Tourism Marketing Intern
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May 2021 - Aug 2021
I helped update the ThinkDunes.com website, curated original content for social media, attended bureau business meetings, and wrote marketing excerpts promoting Silver Lake. I helped update the ThinkDunes.com website, curated original content for social media, attended bureau business meetings, and wrote marketing excerpts promoting Silver Lake.
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Zales Jewelers
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Muskegon, Michigan, United States
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Jewelry Consultant
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Nov 2018 - Jan 2021
I helped customers find the right jewelry pieces to purchase for their loved ones, answered phone calls, assisted and advised on jewelry repairs, and helped customers with special financing for their purchases. I helped customers find the right jewelry pieces to purchase for their loved ones, answered phone calls, assisted and advised on jewelry repairs, and helped customers with special financing for their purchases.
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Maui Wowi Hawaiian Coffees and Smoothies
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United States
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Food and Beverage Services
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1 - 100 Employee
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Barista
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Dec 2017 - Mar 2020
I made specialized drinks for customers, and kept the store clean and running smoothly. I made specialized drinks for customers, and kept the store clean and running smoothly.
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Education
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Grand Valley State University
Bachelor of Science - BS, Hospitality and Tourism Management -
Muskegon Community College
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Ravenna High School
High School Diploma, 3.7 GPA