Brooke Nichols

Operational Resilience Manager at Weatherbys Private Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Northampton, UK

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5.0

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Ben Thompson

I worked with Brooke on the PSD2 Programme for Barclaycard. Brooke is a highly skilled and intelligent BA, and a strong leader who brought the team together quickly and efficiently. Brooke offered support and guidance whenever it was needed, but gave the team room to made their own decisions and support their respective product owners. Brooke was always there to fight our corner and I would recommend Brooke to anyone looking to expand their team with a senior or lead Business Analyst. Brooke would be an asset to any organisation!

Simon Ingram-Hawkes

When it comes to Business Analysts, Brooke is one of the best in the business. Not only does she display the core competencies of being able to deliver clear and concise requirements in an ever changing environment, she also displays a level of humility that is all to often nowadays lacking. She is able to work across multiple disciplines and delivery methodologies from waterfall to agile and scaled agile and is able to work with ambiguity, fast paced change and stakeholder inconsistency. I have had the pleasure to work with Brooke on several projects and you always know that you are going to receive a high standard of work that will make it a lot easier to come up with long term viable solutions, not just MVP and Tech Debt.

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Credentials

  • International Diploma in Business Analysis
    BCS, The Chartered Institute for IT
    Aug, 2010
    - Nov, 2024
  • Requirements Engineering
    BCS, The Chartered Institute for IT
    May, 2010
    - Nov, 2024
  • Modelling Business Processes
    BCS, The Chartered Institute for IT
    Mar, 2010
    - Nov, 2024
  • Organisational Context
    BCS, The Chartered Institute for IT
    Dec, 2009
    - Nov, 2024
  • Business Analysis Essentials
    BCS, The Chartered Institute for IT
    Sep, 2006
    - Nov, 2024

Experience

    • United Kingdom
    • Banking
    • 100 - 200 Employee
    • Operational Resilience Manager
      • May 2021 - Present

    • Senior Operational Resilience Analyst
      • Aug 2020 - Present

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Senior Business Analyst
      • Aug 2014 - Oct 2019

      Working in Regulatory & Mandatory Change, a department responsible for delivering internal and external standards across the business. Working closely with a wide range of stakeholders (e.g. legal, compliance, risk, finance, operations and external suppliers) at all levels to identify appropriate solutions to meet business needs and deliver compliance. Key projects: - Payment Services Directive 2 (PSD2)/Open Banking - Structural Reform Programme - Logical Access Management -… Show more Working in Regulatory & Mandatory Change, a department responsible for delivering internal and external standards across the business. Working closely with a wide range of stakeholders (e.g. legal, compliance, risk, finance, operations and external suppliers) at all levels to identify appropriate solutions to meet business needs and deliver compliance. Key projects: - Payment Services Directive 2 (PSD2)/Open Banking - Structural Reform Programme - Logical Access Management - Introducer screening - Payment Services Directive (PSD) - Annual credit card statements

    • Business Analyst
      • 2006 - Aug 2014

      Key projects: - Platform migration (Germany) - Payware remediation - Loyalty rewards scheme - Joint venture credit card launch - Contactless credit card launch

    • Planning Analyst
      • Jan 2005 - 2006

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Assistant Training & Competence Manager
      • Jan 2003 - Jan 2005

    • Systems Administrator
      • Nov 1998 - Jan 2003

    • Operations Admin Supervisor
      • Jan 1997 - Oct 1998

    • Operations Administrator
      • Jan 1994 - Jan 1997

Education

  • Enfield County School
    1988 - 1994

Community

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