Experience

YFA Connections

• 1 - 100 Employee

• Therapist

  • Jan 2023 - Present

  Provide behavioral health services that are trauma informed, culturally competent, client-driven, and evidence based to promote resiliency in mentally ill and/or emotionally disturbed youth and their families at the Crisis Residential Center, and as they transition into stable housing. Service modalities include, but are not limited to, intake assessment and screening, brief intervention, de-escalation, crisis intervention, family mediation/counseling, individual and group counseling, care coordination, therapeutic psychoeducation, referral and special population consultation. Show less

• Youth Shelter Prigram Manager

  • Jan 2023 - Present

• Youth Shelter Case Manager

  • Sep 2017 - Jan 2023

  Responsible for individualized case management and coordination of services, including counseling, youth supervision, providing community resources and referrals, and ensuring youth needs are addressed during placement.Provide oversight and management of all client cases.Engage with community resources to build and maintain an understanding of support options for clients and their families.Maintain extensive daily and monthly reports tracking who was in programs and for how long, what placement type and services were pursued and participated in, and demographic data entry for state contract requirements.Perform on-call case consultation to support team and clients during off hours.Maintain in-depth understanding of our contract requirements, how they relate to state laws, best practices, and how they should be implemented in our procedures.Coordinate and host multidisciplinary team meetings to address client needs and plan for their futures.Ensure youth rights are being met, including access to medical, mental, and physical health services. Coordinate appointments, access to care, insurance, and transportation as possible.Staff onboarding, creating and maintaining training materials, and doing ongoing coaching and training for the team. Show less



The Woodshop

• United States
• Marketing Services
• 1 - 100 Employee

• Marketing Coordinator

  • Nov 2016 - Aug 2017



PNW Helping Hands

• Spokane, Washington

• Program Supervisor

  • Jun 2016 - Nov 2016

  Develop successful communication with and understanding of clients to work with them to achieve their treatment goals. Maintain understanding and operation of house rules, communicate and help clients and coworkers to uphold. Work with clients to maintain their school work, personal goals, and to work with their existing resources to achieve success in and out of program. Keep detailed records of Daily Progress, Critical Incidents, Activities, Menus, and goals. Dispense medication, per medication protocol, maintaining clients’ necessary medication requirements daily. Work successfully and positively with staff to maintain a successful program. Show less



Continental Door Company

• Construction
• 1 - 100 Employee

• Marketing Administrator

  • Apr 2014 - May 2016

  Marketing; create and distribute advertising pieces, sales, promotions and advertisements. Set competitive goals for market outreach and ROI. Head of Dealer Sales; ensure that all wholesale dealers are given reliable and efficient service. Quote proposals for their door needs and order promptly upon receipt of PO, as well as notified upon arrival of door or door components. Service Coordinator; interface with customers experiencing door trouble, deduct likely issue and dispatch or schedule technician to remedy, maintain schedule and handle all office materials and filing. Show less



Muscular Dystrophy Association

• Non-profit Organizations
• 700 & Above Employee

• Volunteer Recruitment Coordinator

  • Feb 2015 - Apr 2015

  Yakima Project: Working in a non-profit environment benefiting the community and clients of the organization was demanding and incredibly positive. It developed my skills in areas I would not have anticipated. While I was only able to be there for one project, I advanced significantly in communication, ability to do outreach and recruitment, cold-calling, coordinating volunteers and maintaining incredibly detailed records for volunteer information and contact. Connecting local professionals with opportunities to help their community made use of my education, compassion and professionalism. Exercising my intellect, gumption and creativity was a part of each day leading to an amazing event helping children affected by muscular dystrophy in the Inland Northwest. Show less



Shopko

• Customer Service Specialist

  • Nov 2007 - Jun 2014

  Develop skills throughout the realms of retail from cashiering and customer service to general merchandising and apparel. I had opportunities to help customers and coworkers solve problems and make sure that the best results were achieved for all. I was amazingly fortunate to work with positive, enthusiastic and motivated individuals that make this company stand out from their competition. Develop skills throughout the realms of retail from cashiering and customer service to general merchandising and apparel. I had opportunities to help customers and coworkers solve problems and make sure that the best results were achieved for all. I was amazingly fortunate to work with positive, enthusiastic and motivated individuals that make this company stand out from their competition.



Cold Stone Creamery

• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Mar 2010 - Dec 2012

  Beyond details of daily operations in the store, this employment opportunity gave me experience in managing several associates, scheduling, ordering supplies, cooperating with associates to problem solve both store issues and interpersonal dilemmas. Critical problem solving skills were honed and there was also ample opportunity to work closely with customers to achieve results in product beyond expectations. Beyond details of daily operations in the store, this employment opportunity gave me experience in managing several associates, scheduling, ordering supplies, cooperating with associates to problem solve both store issues and interpersonal dilemmas. Critical problem solving skills were honed and there was also ample opportunity to work closely with customers to achieve results in product beyond expectations.



Chippewa Valley Family YMCA

• Wellness and Fitness Services
• 1 - 100 Employee

• After School Care Teacher

  • Nov 2011 - Aug 2012

  As an after school care assistant teacher and a summer camp counselor, I was given amazing opportunities to learn more about various walks of life and parenting approaches. I was able to make a positive, creative and educational contribution to children’s lives and help them learn valuable lessons about problem solving, creativity, self expression and personal interactions. As an after school care assistant teacher and a summer camp counselor, I was given amazing opportunities to learn more about various walks of life and parenting approaches. I was able to make a positive, creative and educational contribution to children’s lives and help them learn valuable lessons about problem solving, creativity, self expression and personal interactions.