Brooke Ashley Miller

Account Manager at Benchworks
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Contact Information
Location
Philadelphia, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Dec 2021 - Present

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Associate Client Engagement Manager
      • Jun 2019 - Dec 2021

      -Provided content direction and managed all client feedback on active projects and deliverables within the pet healthcare industry-Supported the client engagement and project management team in monitoring and managing project costs and expenses while establishing and maintaining a comprehensive understanding of all timelines and brands-Helped continue to build strong, lasting client/agency relationships, achieving the clients’ marketing objectives within the pet industry and high levels of customer satisfaction-Anticipated the clients needs and proactively developed ideas or approaches to challenges-Developed and oversaw social media accounts for Circa Healthcare that reflected the agency’s brand

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Global Corporate Communications Intern
      • May 2018 - Aug 2018

      Marketing and Communications:-Designed and supported the administration of a global employee engagement pulse survey, entered and analyzed over 5,500 responses on Survey Monkey-Wrote internal and external communications materials such as blogs, newsletters, press releases, diversity intranet posts and tweets-Performed intricate website testing specifically for the new e-commerce site-Verified and corrected Google my Business location errors-Performed Google Analytics website evaluations-Assisted with the corporate initiatives distribution -Created digital signage and the 2018 internship lookbook -Assisted in the distribution of marketing materials-Created a global holiday calendar for each West Pharmaceutical location Philanthropy:-Worked closely with the philanthropy director and assisted with charitable giving initiatives -Promoted community relations-Helped set up and attended Exton’s West without Borders campaign picnic -Spent a day at Canine Partners for Life helping with administrative work and improving areas around the facility-Attended the HR team building event at Friends Association in West Chester, Pa which helps homeless families stabilize their lives-Attended the 2018 Paws for the Cause committee meeting at Fox Chase Cancer Center-Spent an afternoon speaking with local students from the Young Men and Women in Charge foundation about the importance of higher education-Assisted with the electronic documentation of the Herman O. West Scholarship Program at West Pharmaceuticals Social media:-Collaborated with fellow West interns to develop a social media content calendar -Developed internal and external communications and philanthropy blogs-Analyzed competitor marketing on social media pages-Developed and wrote an internship experience blogs

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Social Media Coordinator Intern
      • Jan 2018 - May 2018

      Marketing & Communications:-Assisted in the creation of signage, circulars, mock ups, e-mail campaigns, on line promotion, etc.-Assisted in the distribution or delivery of marketing materials-Researched customer behavior as it relates to product development-Analyzed competitor marketing and sales materials both on and offline-Contributed to marketing campaign design project in various ways-Preformed cost/benefit analysisSocial Media:-Located and interacted with customers on social media-Monitored and posted on blogs, forums, and social networks-Conducted online outreach and promotions using Facebook, Instagram, LinkedIn & Twitter-Focused on website and social media optimization-Conducted keyword analysisConference / Trade Show promotion:-Assisted with execution of trade shows-Scheduled and coordinated speaking engagements and other events-Assisted with designing trade show materials

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Marketing and Communications Intern
      • May 2017 - Aug 2017

      Marketing & Communications:-Developed a case study from start to finish-Created and edited press releases-Promoted community relations and events through flyers, e-blasts, social media, etc.-Contributed to the content & creation of the monthly internal newsletter-Assisted with developing and planning internal events-Coordinated McBee values collage for each office location-Reviewed and edited proposals and subject matter expert presentationsSocial Media:-Developed social media content calendar in Sprout Social (post content, social media graphics)-Conducted social media strategy research -Assisted with brand development on social mediaConference Promotion:-Developed pre-show and post show e-blasts in Constant Contact-Created event postings for the company website

Education

  • Penn State University
    Bachelor's degree, Major: Public Relations Minor: Digital Media Trends & Analytics
    2015 - 2019
  • Owen J. Roberts High School
    2011 - 2015

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