Experience

MSP Photography Pty Ltd

• Australia
• Photography
• 1 - 100 Employee

• School Photographer + Office Assistant

  • Apr 2013 - Present

  MSP Photography is a school photography company capturing memories throughout the education system ➢ Organising photo day including printing and distributing school envelopes, schedules and information packs ➢ Understand SLR cameras, camera settings, studio lighting, light meters, printers, image sizes, JPEG and RAW images, company software and backgrounds ➢ Pose, entertain, and photograph children with patience and understanding while on a tight schedule ➢ Post photo day envelope and money management, online ordering enquiries and telephone orders ➢ Ability to use Capture Post and Data Post, Excel, Outlook, Publisher, Word, - image selection, scanning orders, adjusting images for ID cards, data entry ➢ Collaborate and maintain a positive working relationship with schools, staff, and parents delivering an exceptional level of customer service ➢ Communicate with management and participate actively in team meetings and trainings ➢ Ability to prioritise, multi task, manage time efficiently and participate as an active and valuable team member ➢ Performing office duties including: filing, printing, image processing, creating and sending documents, packaging and sending photographs, postage, cash handling, eftpos, product sales, answering telephones ➢ Work on location as a school photographer- with the ability to maintain a high photographic standard and present as the frontline ➢ Willingness to implement modifications suggested in feedback from management ➢ Ability to multi task, work under pressure, think quickly, problem solve, handle complaints, and resolve equipment issues quickly and efficiently



Jetstar

• Airlines and Aviation
• 200 - 300 Employee

• Customer Service Ground Crew

  • Nov 2015 - Apr 2016

  Seasonal Jetstar is budget Airline Company dedicated to hassle free, cheap and easy flights provided with a friendly smile ➢ Approach and greet local and international customers with a confident, down to earth attitude consistent with Jetstar’s aim to ensure a familiar and quality service for all customers ➢ Communicate effectively within a multicultural environment ➢ Show understanding, empathy and engage in conversation to create a sense of comfort towards customers ➢ Serve as a concierge between customers and various airport departments and vendors ➢ Assist in customer check in, bag attachment and crowd direction ➢ Possess excellent verbal and interpersonal communication skills ➢ Demonstrate multi-tasking abilities, customer follow-up and be a self-motivator ➢ Remain calm and professional in conflicting and unpleasant situations ➢ Be vigilant with security measures, protocol and safety procedures ➢ Meet or exceed client needs and expectations while upholding company policies ➢ Maintain immaculate personal appearance and grooming



Brooklens Photography

• Photography

• Portrait and Wedding Photographer

  • Dec 2010 - Jan 2016

  Business Owner A small wedding and portrait photography business dedicated to providing an intimate and familiar service with an evoking and memorable product ➢ Assess customer expectations and preferences while adapting style and approach with each individual client ➢ Have the ability to quickly develop rapport with people (children, adults, seniors), creating connection and return clientele ➢ Communicate accurate package pricing and promotions to clients promoting business by generating a positive relationship with clients through outstanding customer service ➢ Be able to think quickly, move quickly, think outside the box and problem solve (weather changes, unsuitable locations etc.) ➢ Capture high quality images in hectic and busy environments ➢ Kneel, bend, stand, sit, carry heavy equipment and work long hours on foot (12-16 on average) ➢ Possess strong work ethic, initiative and interpersonal skills whilst managing time efficiently ➢ Work with staff and members of other professions ➢ Organise and compose larges groups of people- bridal parties, wedding guests, birthdays, engagement parties, families, formals ➢ Find clients, build contracts, expand audiences, market and advertise to generate client interest and future customers, develop pricing and packages, plan and organise shoots, edit and enhance images, package and deliver products ➢ Have an extensive knowledge of SLR cameras, computers, additional equipment including flashes, portrait lights, backgrounds etc. software, editing styles, image production, lighting and composition ➢ Maintain equipment and resolve any equipment issues efficiently ➢ Have an understanding of business finance, advertising, management, marketing, pricing, copyright laws and contracts



Wallis Cinemas

• Australia
• Entertainment Providers
• 1 - 100 Employee

• Cashier

  • Jun 2011 - Jun 2014

  Casual Wallis cinemas is a family owned company that operates cinema complexes, cinemas and drive-in’s around Adelaide ➢ Organise and merchandise and foyer to promote films and assist in functions, special events e.g. seniors days ➢ Present a neat work space and foyer area at all times ➢ Execute proper sales transaction procedures on the cash register ➢ Use the specified sales presentation and selling techniques to reach daily sales targets ➢ Record accurate client and sales information on receipts and reports ➢ Promote special events and products ➢ Advertise special offers, promotions and provide information to customers through an extensive knowledge of the cinema and it’s products ➢ Sell cinema products to maximise profits and contribute to increasing ticket revenues ➢ Monitor and maintain cash flow, including cash drops, till balances, eftpos totals, floats and end of night closing ➢ Establish and maintain effective working relationships to uphold the companies highly regarded reputation



Viterra

• Netherlands
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Grain Classifier

  • Nov 2007 - Jan 2014

  Seasonal Viterra is Australia’s leading grain storage company, liaising with international and local clients in grain sales, storage and shipments ➢ Front of house reception to growers and carriers ➢ Maintaining a friendly and professional persona at all times despite high demand, stressful and difficult situations ➢ As the companies frontline, ensuring positive relationships with clients are upheld without breaching code of conduct and company guidelines ➢ Handling customer complaints ➢ Faxing grain test results, intakes and complete storage tonnage to Adelaide Laboratory daily ➢ Checking emails daily, printing relevant classification and storage information for staff to revise daily ➢ Organising freight samples for collection and communicating with freight company ➢ Providing sample classification results to growers with extensive knowledge of sampling systems and result process ➢ Answering phones and providing classification procedures, daily price changes, opening hours and storage updates ➢ Sample office team management ➢ Data entry including grain movement, grain classifications, site to site transfers and rail intake ➢ Printing test results for growers and carriers whilst ensuring complete accuracy with data entered, e.g. Registration, grain type, classification results, contact details, storage decision, payment plan ➢ Organising rosters ➢ Creating and filing risk assessments ➢ Entering operating hours into the system for customer information ➢ Coordinating outturns during harvest ➢ Training staff in sample office and weigh bridge ➢ Providing face to face information on financial/storage options to growers/carriers without breaching code of conduct ➢ Site to site transfer paperwork and communication with other grain storage sites