Experience

University of Dayton Hanley Sustainability Institute

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Coordinator

  • Jul 2022 - Present



University of Dayton

• United States
• Higher Education
• 700 & Above Employee

• Sr. Administrative Assistant, Hanley Sustainability Institute and Sustainability Studies Program

  • Sep 2017 - Jul 2022



Dr. Robert T. Jensen D.D.S.

• Dayton, Ohio Area

• Front Office and Scheduling Coordinator

  • Jun 2016 - Sep 2017

  Manage provider and employee schedules. Treatment plan presentation and surgery scheduling. Responsible for maintaining a standard operating office manual for current employees, as well as interviewing and training new employees. Maintain end of day, payroll and monthly treatment reports. Verify insurance benefits and claim submissions. Responsible for collection of fees for services provided, organize and prepare patient charts and data entry of account information.



Dayton Skin Surgery Ctr

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing

  • Feb 2015 - May 2016

  Update and maintain social media including the company website, Facebook and online physician rating sites. Plan, organize and coordinate all beauty nights and special events. Create and execute all monthly product specials and promotions. Responsible for all product inventory and ordering.

• Front Office Team Lead/Credentialing Manager/Benefits Specialist

  • Apr 2012 - May 2016

  Responsible for opening and closing the office daily. Maintain front office employee schedules. Greet, check in and check out patients, as well as oversee and communicate wait times. Answer telephones, route calls, schedule appointments and obtain/complete/update all patient demographic and insurance information. Prepare medical records releases. Maintain communication with staff, physicians, patients and outside entities as necessary to complete the revenue cycle. Responsible for the successful tracking of revenue from payment intake at the front desk through billing and collections. Maintain credentialing, contracting, licenses, professional affiliations and applications for all physicians.



Dr. Glenn J. Jividen D.D.S.

• Dayton, Ohio Area

• Dental Hygiene Coordinator

  • Oct 2005 - Apr 2012

  Schedule and confirm appointments, present dental treatment plans, verify insurance benefits and claim submissions. Responsible for collection of fees for services provided, organize and prepare patient charts and data entry of account information. Print and maintain weekly and monthly production and recall reports. Organize incoming and outgoing correspondence for referring Doctors, as well as acting liaison between Doctors and patients, dispensing medications and provided pre-operative instruction.