Revenue Operations Lead

• Mar 2023 - Present

Growth Team Associate

• May 2022 - Mar 2023

Digital Marketing Coordinator Intern

• Oct 2021 - Apr 2022

- Facilitates engagement and recruitment with affiliate publishers - Monitors affiliate compliance based on current legal parameters

Teaching Assistant - Business Communications

• Jan 2021 - Dec 2021

Supervisor

• Apr 2021 - Oct 2021

- Maintained the member experience by remembering names and small details in order to anticipate needs. - Operated as a leader in the Food and Beverage department by assisting the serving and support team to both ensure an enjoyable experience and promote a positive relationship for our members and guests. - Maintained the member experience by remembering names and small details in order to anticipate needs. - Operated as a leader in the Food and Beverage department by assisting the serving and support team to both ensure an enjoyable experience and promote a positive relationship for our members and guests.

Shift Supervisor

• May 2019 - Aug 2021

- Earned Partner of the Quarter by creating and enhancing daily work plans, including planning production schedules and optimizing task flows. - Generated a 6% improvement in customer experience scores by coaching a team of baristas, mediating customer complaints and quickly resolving operational issues. - Earned Partner of the Quarter by creating and enhancing daily work plans, including planning production schedules and optimizing task flows. - Generated a 6% improvement in customer experience scores by coaching a team of baristas, mediating customer complaints and quickly resolving operational issues.

Finance Intern

• Jan 2021 - Apr 2021

- Managed a team of three doing detailed research and networking to gain optimal investor candidates for the pre-seed funding round of a tech start-up. - Contributed to the fundraising of over $300,000 in the pre-seed round. - Organized and fulfilled weekly deliverables in order to achieve funding objectives on schedule. - Managed a team of three doing detailed research and networking to gain optimal investor candidates for the pre-seed funding round of a tech start-up. - Contributed to the fundraising of over $300,000 in the pre-seed round. - Organized and fulfilled weekly deliverables in order to achieve funding objectives on schedule.

Marketing Intern

• Dec 2018 - Nov 2019

- Contributed to a 25% increase in sales due to social media by working in partnership with a sales team to do online marketing and social media data analysis. - Improved brand exposure by assisting in organizing various trade shows and events. - Contributed to a 25% increase in sales due to social media by working in partnership with a sales team to do online marketing and social media data analysis. - Improved brand exposure by assisting in organizing various trade shows and events.

Servers Assistant

• May 2019 - Aug 2019

- Ensured customer satisfaction by communicating with servers and management to mitigate issues and handle all requests. - Reduce table turnover time by monitoring customer movement to efficiently clear and reset empty tables for incoming customers. - Ensured customer satisfaction by communicating with servers and management to mitigate issues and handle all requests. - Reduce table turnover time by monitoring customer movement to efficiently clear and reset empty tables for incoming customers.

Barista

• Mar 2018 - Aug 2018

- Advanced customer throughput rate by up to 30 seconds by developing a faster system of task sequencing. - Established positive relationships with customers by memorizing detailed orders. - Advanced customer throughput rate by up to 30 seconds by developing a faster system of task sequencing. - Established positive relationships with customers by memorizing detailed orders.

Bakery Clerk

• Mar 2015 - Dec 2017

- Succeeded in working with a team in a large grocery store to serve a variety of bakery products. - Audited on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands. - Succeeded in working with a team in a large grocery store to serve a variety of bakery products. - Audited on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.

Tutor

• Oct 2015 - Jun 2017

Taught and mentored students in order to improve grades by up to 12% in subjects such as math, English, and French. Taught and mentored students in order to improve grades by up to 12% in subjects such as math, English, and French.