Account Manager

• Sep 2021 - Present

As Account Manager, I collaborate with our sales & marketing teams internally on strategic opportunities and with clients and partners externally on a daily basis. My goal is to navigate our clients through voice technology, the voice assistant and AI space to leverage the Voicify Experience platform to it's fullest. Responsibilities include:- Work directly with 50+ external clients and 100+ partners on client relationship management- Conduct organized research to provide insights on the voice industry and present to external clients on a monthly basis- Guide clients through onboarding process & manage daily logistics and support for 50+ clients

Account Coordinator

• Oct 2018 - Sep 2021

The Voicify Voice Experience Platform provides brands and organizations with the ability to create engaging voice applications (“apps”) in one location that automatically deploys to Amazon Alexa, Google Assistant, Microsoft Cortana, and nearly any chatbot channel. The platform is designed to offer brands and organizations the ability to deploy feature-rich voice apps quickly while offering the flexibility of unlimited customization.As an Account Coordinator, I collaborate with our sales & marketing teams internally on strategic opportunities and with clients and partners externally on a daily basis. My goal is to navigate clients through voice technology, the voice assistant and AI space to leverage the Voicify Experience platform to it's fullest.

Marketing Intern

• Jun 2018 - Oct 2018

Project Management Intern

• Nov 2017 - Jan 2018

• Work directly with Project Management Office on tracking project health, tracking hours burned per project, scheduling meetings with team members, attending client calls, regularly checking in with Project Managers, and updating project documents• Assist team of eight Project Managers to facilitate daily tasks such as; project audits, burn report updates, creating and editing JIRA tickets, OpenAir data pulling, organizing Excel documents, ensuring consistent project tracking methods, and tracking project health• Completed ‘Boston Project Tracking Audit,’ for 20-25 Boston projects by regularly checking in with each PM on how or if they are tracking project health and reporting project health both internally and externally• Attend daily meetings with other Project Managers, take relevant notes on meeting highlights and critical action points, and send meeting notes to Project Managers

Marketing and Digital Media Intern

• Jun 2017 - Nov 2017

"The Nantucket Dreamland is a non-profit organization dedicated to enriching the cultural and intellectual life of Nantucket by providing year-round films, educational programs, and a venue for community activities that engage Nantucket in the evolving world of entertainment and education."While collaborating directly with the Director of Marketing and Communications, responsibilities include the following; - Individual Customer Relationship Management (i.e. emails, scheduling 15+ member interviews, weekly member email)- Editing weekly posters and flyers on Adobe Photoshop, Illustrator- Managing the four social media platforms (Facebook, Instagram, Twitter, and Snapchat). Promote the foundation using creative content; gained 100+ new followers within two months. - Assisting in coordination of short film series project, "Dreamland Stories" by emailing members to schedule interviews, interacting with members, and helping with video edits. - Help with the promotion and organization of the Nantucket Dreamland Theater’s ‘Page to Stage’ event, featuring Vice President Joe Biden’s speech as a part of his American Promise Tour.In working with a small administrative staff of just seven, I quickly realized the significance of communication and cooperation between departments when faced with challenges. I was inspired by the passion of my colleagues and witnessed firsthand the power of effective marketing in bringing a community together under a common good.

Hostess

• Jul 2016 - Sep 2016

Sales Associate

• Jun 2016 - Aug 2016

Tennis Professional

• 2011 - 2015

Coordinated and instructed tennis programs for ages 2 to adult, regularly developing new lesson plans with other employees . Coordinated and instructed tennis programs for ages 2 to adult, regularly developing new lesson plans with other employees .

Marketing Intern

• Apr 2014 - Jun 2014