Experience

MedShift

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Feb 2023 - Present



YAK ACCESS

• United States
• Construction
• 1 - 100 Employee

• Director of Industrial Access

  • Sep 2022 - Feb 2023



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Inside Sales Support

  • Sep 2016 - Sep 2022

  -Identify and Close daily order opportunities based on analysis of customer usage patterns. -Evaluate and edit request for proposals. provide clarification on quotation questions. -Determine pricing and availability through online systems/negotiations with product business. obtain credit approval as needed. -Develop proposals and determine status of proposal on customers' smaller, routine orders. -Verify customers' orders against quotation and resolve any discrepancies. -Enter orders on appropriate product business. -Assure compliance with customer contract requirements. -Expedite order to meet customer's requirements. -Coordinate and document all modifications to orders including drawings changes and bill of material changes: adjust pricing accordingly. -Verify shipment of equipment: investigate shortages, damages, and missing equipment. -Issue Return Authorization and track repairs as necessary. -Assist in resolution of claims and incorrect invoices. -Submit spare parts proposal to customer and expedite all customer-specified documents. -Determine warranty status on customer complaints and proactively resolve customer issues. -Be the key liaison with field sales and product/ service businesses to achieve account plan goals. -Provide technical assistance to the customer and other Sales Associates as necessary. -Provide product process and computer training to distributors. -Assist Account Managers and Product Business personnel in developing winning strategies. Show less



Wink US

• United States
• Printing Services
• 1 - 100 Employee

• Account Manager/Sales Representative

  • Mar 2015 - Sep 2016

  Wink is one of the world’s leading manufacturers of cutting tools for the graphic industry. Using state-of-the-art CNC technology, we produce high precision flexible dies, cylinders und steel rule dies. Our satisfied customers include internationally renowned manufacturers of labels, packaging, envelopes and a wide range of other printed products. A young and qualified team of employees stands behind the company name wink with its ambition and willing commitment. The exemplary performance of our employees and the constant high quality standard of our products have already been awarded the ISO 9001 certification by official institutions. With Wink, you have a strong and reliable partner at your side that will provide you with all the equipment you need to succeed. We have summed up our philosophy in four short words: “You cut, we care.” Show less