State Outreach Coordinator

• Jun 2023 - Present

Rural Industrial Clean Energy Coordinator

• May 2022 - May 2023

• Actively participate in planning for innovative rural and industrial clean energy programs, leading to community benefits and energy affordability. • Assist in facilitating and accelerating clean energy development in underserved areas of the Commonwealth. • Maintain a working understanding of emerging energy equity clean energy financing programs for historically economically disadvantaged communities. • Ensure that program incentives reach participating disadvantaged community members appropriately. • Manage participant information collection and approval processes for low-income households, economically disadvantaged, or environmental justice community members. • Create and coordinate promotional media and programmatic communication content for energy equity clean energy financing programs knowledge of current and emerging energy conservation and renewable energy resources and programs. • Strong working knowledge of computer business and communications software such as Microsoft Office and Google applications, along with experience in graphic design tools such as Adobe and Canva. • Manage multiple projects and communicate effectively orally and in writing and analyze and communicate information clearly and concisely. • Create graphic images for informational materials such as flyers, brochures, and web-based media is desirable. • Knowledge of federal, state, local, and private sector policies as they apply to energy conservation and renewable energy. Show less

Organizational Development & Housing Specialist

• Jul 2017 - Jun 2022

• Experience in Human Resources, payroll, grant and fiscal management to include accounts payable. Assists in the development of fiscal budgets. • Coordinates hiring for all agency talent assuring correct & timely action with adherence to Personnel Policy. • Drafts personnel policy changes, job titles and descriptions, and other personnel documents. • Advises and trains program directors & supervisors in effective implementation of annual performance reviews, new policy, and other H.R. issues. • Assists administrative staff with tasks associated with insurance benefits, FMLA (tracking), workman’s compensation, unemployment, and annuity. Assists in the management of employee earned leave – personal & sick. • Assists management in all disciplinary actions & appeals ensuring the progressive disciplinary action process is enforced. • Provides leadership for staff recognition, encouraging positive employee morale. • Coordinates annual enrollment & counsels employees to assist with all agency fringe benefit enrollments, COBRA when applicable, and other resources for a successful retirement or termination of employment from Mtn. CAP, Inc. and maintains agency retirement plan. • Familiar with the most recent changes associated with wage and hour, employee conduct, ADA, EEO, FMLA, and Employment Law. • Assists the Executive Director to establish and maintain an effective flow of information to ensure staff is aware of agency goals and progress. • Maintains an agency newsletter and updates website/social media - content management and promotes the organization’s mission and developing positive public relations. • Assists in the development of various fundraising initiatives. • Develops and coordinates volunteer/intern program. • Coordinates community assessment process. • Develops community partnerships and assists in the implementation of programs, organizational development – strategic planning. • Assist in program/client intake, grant reports and program evaluation. Show less

Educational Consultant

• Sep 2014 - May 2018

Support literacy and access to educational literature both within local schools and throughout the community at large through direct sell and fundraising events. Collaborate with local organizations and charities to bring children's books to low income children. Coordinate organizational level book fairs. Experience in blogging and social media. Develop sales & marketing plans. Support literacy and access to educational literature both within local schools and throughout the community at large through direct sell and fundraising events. Collaborate with local organizations and charities to bring children's books to low income children. Coordinate organizational level book fairs. Experience in blogging and social media. Develop sales & marketing plans.

Member Service Specialist

• May 2016 - Jul 2017

*Provide administrative support with outstanding technical skills. Effective verbal and written communication skills. Property & Casualty license obtained within two months of employment. *Insurance business processing: answer customer inquiries via phone, e-mail, and in-person, submit claim reports, prepare certificates of insurance and binders, filing, prepare correspondence, process changes to insurance policies, and resolve customer issues. Support Agents by quoting Property & *Casualty business; process new business; obtain sales leads; set appointments for Agents each week. *Record all money transactions and make bank deposits. Maintain Insurance financial account system. *Record all money transactions and make bank deposits. Maintain accurate county membership information by administering the membership renewal process, assigning new membership numbers, maintaining a paid listing of members as required in the Memorandum of Agreement, conducting the annual membership service check and by entering membership data into the membership system. Show less

Founder

• Jan 2012 - Jan 2016

Founder/Coordinator of activities for children in the southwest Virginia area. The group was founded as an outlet for mothers of preschoolers to help engage their children in activities that promote learning through hands on experiences. The group meets roughly two-four times a month. Activities are centered around encouraging community service and engagement, while providing a stimulating environment of new discovery and fun within our region of the Appalachian mountains. We are also an organization of mothers committed to bringing greater opportunity to the children within our region. - Involved in community outreach and in the development of programs for children - Secured over 3,000 books through a grant from First Books to give to children age 0-18 within Smyth County Show less

Americorps Member - Community Coordinator

• Aug 2010 - Mar 2011

Developed, taught and implemented an after-school literacy program for youth. Secured resources for the after-school program through donors, grants and businesses. Organized a Martin Luther King Day celebration in partnership with The Boys & Girls Clubs of the Virginia Peninsula and The Volunteer Center of the VA Peninsula. Provided financial literacy, resume, and job training skills for adults in low-income residential community. Assisted in USDA Food Distribution bi-monthly to qualified families. Provided books to children in a low-income residential community through a First Books grant and donations from REACH (nonprofit located in Norfolk, VA). Show less

Critical Response Para Educator

• Mar 2010 - Aug 2010

Experience working one-on-one with children with special needs. Collected, shared and interpreted data of students through observation. Developed developmentally appropriate activities. Assisted in the implementation of an instructional program. Responsible for monitoring and encouraging appropriate student behavior. Assisted with implementation of behavior management. Provided professional communication with educational supervisor, staff and parents under the direction of and in collaboration with the special education teacher and general education teachers. Show less

Retail Merchandiser

• Nov 2007 - Oct 2009

Oversight responsibilities include maintaining inventory at three high volume retailers. Assist with four regional accounts. Responsibilities include ordering & restocking. Created point-of-sale displays to increase traffic and revenue. Designated team-leader for seven regional accounts during store resets. Daily schedule requires flexibility, self-motivation, creativity, and interpersonal skills. Oversight responsibilities include maintaining inventory at three high volume retailers. Assist with four regional accounts. Responsibilities include ordering & restocking. Created point-of-sale displays to increase traffic and revenue. Designated team-leader for seven regional accounts during store resets. Daily schedule requires flexibility, self-motivation, creativity, and interpersonal skills.

Bartender/Activities Coordinator

• Jun 2006 - Jan 2008

Collaborated with management to create and promote unique selections of wine, beer, and liquor. Effectively and efficiently ran bartending shifts, helped with organizing special events (cocktail parties, buffets, dinners, fundraisers), and created customer-friendly atmosphere. Supervised wait-staff during bartending shift and special events. Coordinated and directed children's activities during member-only functions. Created and designed a variety of publications, materials, and programs. Consistently demonstrated superior customer service, ability to work under pressure, and exceptional multi-tasking skills. Show less

Universal Service Representative

• May 2005 - Jun 2006

Diagnosed equipment problems and scheduled repairs. Provided exceptional customer service in all areas of busy telecommunications store - (opening new accounts, billing inquiries, payment resolutions, repairs, upgrades, sales, etc.). Tracked inventory, performed basic wireless handset repairs and upgrades. Coordinated shipping & receiving of third party repair orders. Supervised back office in day-to-day inventory control operations. Diagnosed equipment problems and scheduled repairs. Provided exceptional customer service in all areas of busy telecommunications store - (opening new accounts, billing inquiries, payment resolutions, repairs, upgrades, sales, etc.). Tracked inventory, performed basic wireless handset repairs and upgrades. Coordinated shipping & receiving of third party repair orders. Supervised back office in day-to-day inventory control operations.