Experience

Sterling Plumbing & Heating

• Canada
• Construction
• 1 - 100 Employee

• Manager - Business Development

  • May 2022 - Present

  ● Acting in the role of Manager, Business Development (Residential)○ Work closely with the Service Manager to ensure lead targets are being met○ Work closely with or ride along with the service technicians to assist in training andcoaching on how to set leads.○ Achieve monthly budget (units/revenue)○ Have a close working relationship with the Service (Install) Manager to ensuregross margin targets are met and adjust selling prices accordingly.○ Help to build value and demonstrate the Sterling brand○ Provide routine and regular reporting to the executive level.● Acting in the traditional role of a “Home Comfort Advisor”.○ Provide quotes/estimates to Inbound, Web, technician, and self-generated leads○ Close deals at a budgeted rate○ Close deals at a budgeted average ticket○ Offer all applicable products and services in the Sterling portfolio including rentals,protection plans, etc.○ Maintain a “5-Star” Service with our customers.● Acting in the role of Manager, Business Development (B2B)○ Promote Sterling’s builder reputation through various markets and networking○ Meet with key partners to build relationships○ Offer/present/quote Multi-Family Service plans.



Reliance Home Comfort

• Canada
• Consumer Services
• 700 & Above Employee

• Home Comfort Advisor

  • Sep 2016 - May 2022

  A sales position working with homeowners to maximize their in home comfort. Your source in Winnipeg for Furnaces, Air Conditioners, Water Heaters and plumbing services. Purchase, rental and maintenance options available! Message me today to set up a free in home consultation! $100 referral bonus available. A sales position working with homeowners to maximize their in home comfort. Your source in Winnipeg for Furnaces, Air Conditioners, Water Heaters and plumbing services. Purchase, rental and maintenance options available! Message me today to set up a free in home consultation! $100 referral bonus available.



Management Professional

• Building Materials
• 1 - 100 Employee

• Sales Representative

  • May 2015 - Sep 2016

  Since 1965, Duraco has been at the forefront of window and door design and manufacturing excellence. Guided by a tradition and a devotion to continuous product improvement, Duraco windows and doors are the hallmark of performance in the industry.Our desire to build the best window and door systems compels us to continuously invest in product development, surround ourselves with forward thinking people and measure ourselves against the highest quality and safety standards in the industry. What started with the introduction of a PVC window system for a major Canadian retail chain almost 45 years ago, today continues to grow with the recent move to the brand new 60,000 square foot Duraco factory in Winnipeg, Manitoba. All of this being a testimony to Duraco's commitment to product quality and superior customer service.People take the quality of their windows for granted - until they break or wear down, that is. Duraco's quality, installers and lifetime guarantee is what separates itself from all other window and door manufacturers in Winnipeg. Our attention to detail in both product assembly as well as installation is something I'm proud to offer customers



WM

• United States
• Environmental Services
• 700 & Above Employee

• Business Development

  • Oct 2014 - Jun 2015

  - Completed Waste Managements' extensive sales program- Quickly grew my sales pipeline to set myself up for long-term success- Signed new accounts and added to existing business every month- Effectively cold called 25 new prospective customers weekly - Completed Waste Managements' extensive sales program- Quickly grew my sales pipeline to set myself up for long-term success- Signed new accounts and added to existing business every month- Effectively cold called 25 new prospective customers weekly



East Penn Canada

• Canada
• Automotive
• 100 - 200 Employee

• Automotive Sales Representative

  • Oct 2012 - Oct 2014

  I am responsible for managing and growing an account base that stretches from Eastern Manitoba to Thunder Bay with yearly sales of over $3.5 Million. I am highly involved in new account development and helping existing accounts maximize their profits.East Penn Manufacturing is a major player in the Automotive Aftermarket, as well as in Motive Power and Standby Emergency Power battery applications and now has the opportunity to offer Duracell Alkaline batteries. I am responsible for managing and growing an account base that stretches from Eastern Manitoba to Thunder Bay with yearly sales of over $3.5 Million. I am highly involved in new account development and helping existing accounts maximize their profits.East Penn Manufacturing is a major player in the Automotive Aftermarket, as well as in Motive Power and Standby Emergency Power battery applications and now has the opportunity to offer Duracell Alkaline batteries.



Canon Canada

• Canada
• Retail Office Equipment
• 400 - 500 Employee

• Commercial Account Associate

  • Dec 2011 - Oct 2012

  Responsible for establishing relationships with company decision makers in a designated territory. With Canon, we take a consultative approach to review current office work flows and make recommendations on how to improve office environments with the implementation of Canon technology. In my role I track daily account activity, forecast monthly sales and help to train and implement Canon solutions within small and large businesses alike. Responsible for establishing relationships with company decision makers in a designated territory. With Canon, we take a consultative approach to review current office work flows and make recommendations on how to improve office environments with the implementation of Canon technology. In my role I track daily account activity, forecast monthly sales and help to train and implement Canon solutions within small and large businesses alike.



Surfside Backpackers

• Australia
• Truck Transportation

• Manager, Event Coordinator

  • Mar 2011 - Nov 2011

  I worked as the on site manager where it was my job to make sure every guest had a great experience and also followed the rules of the Hostel. -Responsible for replying to customer requests on Microsoft Outlook and various other websites- Created daily activities for the guests at Surfside- Delegated tasks to other members of our staff- Communicated with tourism companies/vendors to help improve their visibility and to help add to our customers experience-Worked with local bars in Bondi Beach and Sydney to organize party buses for their venues- Active in the check-in, check-out and feedback of all guests- interacted with people from all over the world and learned new perspectives of how other Countries live



Australian Ice Hockey League

• Spectator Sports
• 1 - 100 Employee

• Player

  • Apr 2011 - Sep 2011

  - Part of a team that moved from 8th place to 3rd place- 2nd in team scoring with 33 points in 24 games- Top 5 in the league for powerplay goals (10) - Part of a team that moved from 8th place to 3rd place- 2nd in team scoring with 33 points in 24 games- Top 5 in the league for powerplay goals (10)



Royal Sydney Golf Club

• Fitness Center Consultant

  • Mar 2011 - Aug 2011

  I was part of a team who launched the brand new Royal Sydney Fitness Center. We did custom tours for all the members and helped familiarize them with the facilities and services offered to them as a member. I was part of a team who launched the brand new Royal Sydney Fitness Center. We did custom tours for all the members and helped familiarize them with the facilities and services offered to them as a member.



Winnipeg, Mb

• Audio/Video Consultant

  • Oct 2010 - Feb 2011

  Excellent ability to engage people and develop relationships with strangersAbility to follow up with customers and create referrals and repeat businessTrained other employee's in sales methods and product knowledgeDaily Research of our competitors pricing to ensure we had the best deals in the cityTrusted to close sales when other employees were strugglingKey AchievementsTop in sales award for boxing day with over $43,000 soldOver $500,000 sales in my time at the store (top 3 in Manitoba)Top commissionable sales rep in Manitoba within the time period I workedExceeded my warranty target of 6% with over 11% of my sales being for customer warranty



Vision Enterprises Inc

• Program Manager

  • Dec 2009 - Feb 2011

  Program ManagerVision Enterprises Inc -Winnipeg,Mb. Dec 2009 – Feb 2011 • Consistently one of the top 3 in sales across the country (250 employees) for the last 6 months• Excellent relationship building skills with new customers with the ability to listen to their needs and help them get more than they want• Motivator with the ability to run morning meetings for an office of 15+ people• Concise ability to take action in difficult situations and calmly find a solution to the problem• Proven ability to network with top business executives and maintain a strong working relationship