Bronwen Lawler
Account Officer at DSM - Digital School of Marketing- Claim this Profile
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Bio
Experience
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DSM - Digital School of Marketing
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South Africa
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E-Learning Providers
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1 - 100 Employee
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Account Officer
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Jan 2019 - Present
I deal with debtors which includes allocation of payments, dealing with account queries, issuing of invoices and statements and when necessary handing over accounts to attorneys for collection. I also deal with the DSM social media pages. Scheduling posts, editing website and dealing with copwriters and graphic designers I deal with debtors which includes allocation of payments, dealing with account queries, issuing of invoices and statements and when necessary handing over accounts to attorneys for collection. I also deal with the DSM social media pages. Scheduling posts, editing website and dealing with copwriters and graphic designers
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Trifocus Fitness Academy
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South Africa
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Wellness and Fitness Services
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1 - 100 Employee
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Public Relations Officer
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Sep 2019 - Present
I deal with Brand Ambassador and Work on the social media pages which include scheduling day and weekly posts. Updating the website. I work on WordPress and Hootsuites. I arrange photo shoots for brand ambassadors. Part of what I do is to work with copywriters, graphic designers and photographers.
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Account Officer
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Jan 2016 - Sep 2019
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The Cheesecake Factory
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United States
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Restaurants
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700 & Above Employee
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Senior Server
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May 2013 - May 2014
Dealt with guest, taking and placing of orders. Assisting junior staff with tables. Meet greet and seat. Worked on the micros system. Dealt with guest, taking and placing of orders. Assisting junior staff with tables. Meet greet and seat. Worked on the micros system.
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Engineering Administrator
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Dec 2012 - May 2013
Dealing with suppliers and contractors, placing orders, checking stores, following up on payments. Coordinating with other department and engineers to get any maintenance issues resolved. All paper work relating to maintenance and assisting with report like Earth Check, Month End, Financial reviews etc.
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Club Coordinator
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Mar 2010 - Dec 2012
Check in and out of Taj Club and Suite guest, rooming of guests, assisting butlers with service in the Taj Club Lounge. Coordinating between butlers and other departments. Performing basic administration work (typing of documents and filing). Fulfilling the guests’ requirements and requests. Dealing with guest complaints and comments.
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Erinvale Hotel
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Somerset West Area, South Africa
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Head Receptionist
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Jan 2009 - Jan 2010
Supervising the reception desk and porters, ensuring daily tasks are done correctly, group and individual check in and check out, debtors, stock take of curio shop, working closely with other departments, dealing with guest queries and complaints. Working as concierge when required- booking restaurants, transport and golf and when required Night Audit relief. Supervising the reception desk and porters, ensuring daily tasks are done correctly, group and individual check in and check out, debtors, stock take of curio shop, working closely with other departments, dealing with guest queries and complaints. Working as concierge when required- booking restaurants, transport and golf and when required Night Audit relief.
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NH The Lord Charles Hotel
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South Africa
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Hospitality
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1 - 100 Employee
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Shift Leader
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Apr 2006 - Dec 2008
Supervising the reception desk, ensuring daily tasks are done correctly, group and individual check in and check out, debtors, working closely with other departments. Working off site when regular group, was relocated to another hotel. Supervising the reception desk, ensuring daily tasks are done correctly, group and individual check in and check out, debtors, working closely with other departments. Working off site when regular group, was relocated to another hotel.
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Education
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Central University of Technology, Free State
Diploma, Hospitality Management -
Northern Cape High School
Matric, 12