Bronwen DiSalvia
Case Supervisor at CASA Youth Advocates, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Spanish Full professional proficiency
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Bio
Koyia Y. Bell
I was initially impressed with Bronwen Espen’s enthusiasm, communication skills and professional demeanor when she began working at America Works. Ms. Espen is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated clients is unparalleled, and it is because of her excellence in this area that her and I work well together assisting clients with creating resumes and preparing for interviews. Ms. Espen’s team player mind-set, embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding clients expectations makes her a valuable team member. I regularly received unsolicited praise from clients commending Ms. Espen’s outstanding level of service, professionalism and follow-through. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. Koyia Osby-Senior Corporate Trainer
Koyia Y. Bell
I was initially impressed with Bronwen Espen’s enthusiasm, communication skills and professional demeanor when she began working at America Works. Ms. Espen is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated clients is unparalleled, and it is because of her excellence in this area that her and I work well together assisting clients with creating resumes and preparing for interviews. Ms. Espen’s team player mind-set, embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding clients expectations makes her a valuable team member. I regularly received unsolicited praise from clients commending Ms. Espen’s outstanding level of service, professionalism and follow-through. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. Koyia Osby-Senior Corporate Trainer
Koyia Y. Bell
I was initially impressed with Bronwen Espen’s enthusiasm, communication skills and professional demeanor when she began working at America Works. Ms. Espen is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated clients is unparalleled, and it is because of her excellence in this area that her and I work well together assisting clients with creating resumes and preparing for interviews. Ms. Espen’s team player mind-set, embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding clients expectations makes her a valuable team member. I regularly received unsolicited praise from clients commending Ms. Espen’s outstanding level of service, professionalism and follow-through. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. Koyia Osby-Senior Corporate Trainer
Koyia Y. Bell
I was initially impressed with Bronwen Espen’s enthusiasm, communication skills and professional demeanor when she began working at America Works. Ms. Espen is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated clients is unparalleled, and it is because of her excellence in this area that her and I work well together assisting clients with creating resumes and preparing for interviews. Ms. Espen’s team player mind-set, embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding clients expectations makes her a valuable team member. I regularly received unsolicited praise from clients commending Ms. Espen’s outstanding level of service, professionalism and follow-through. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. Koyia Osby-Senior Corporate Trainer
Credentials
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PCCD Foundational Advocacy
Pennsylvania Coalition Against Crime and DelinquencyOct, 2019- Oct, 2024 -
Sexual Assault Counselor (SAC)
VICTIM SERVICES CENTER OF MONTGOMERY COUNTY, INC. (VSC)Jan, 2019- Oct, 2024
Experience
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CASA Youth Advocates, Inc.
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Case Supervisor
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Mar 2022 - Present
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DOMESTIC ABUSE PROJECT OF DELAWARE COUNTY, INC.
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United States
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Individual and Family Services
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1 - 100 Employee
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Macro Practice Intern
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Jan 2022 - Present
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Bilingual Crime Victim Advocate
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Dec 2020 - Nov 2021
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Bilingual Crime Victim Advocate
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Jan 2019 - Mar 2020
Accompanied clients to police meetings, court hearings, and forensic rape exams Assisted clients in writing victim impact statements, registering for the victim notification program, and applying for victim compensation Provided emotional support and information/referral through agency's 24/7 hotline Attended meetings within the community to promote services and reach marginalized communities within Montgomery county Accompanied clients to police meetings, court hearings, and forensic rape exams Assisted clients in writing victim impact statements, registering for the victim notification program, and applying for victim compensation Provided emotional support and information/referral through agency's 24/7 hotline Attended meetings within the community to promote services and reach marginalized communities within Montgomery county
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Denison University
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United States
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Higher Education
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700 & Above Employee
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Binzagr Institute for Sustainable Prosperity Research Assistant
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Aug 2017 - May 2018
Edited working papers related to political, economic, and environmental policy submitted to the institute for publication Curated all social media content for the institutes Facebook, Twitter, LinkedIn, and Google+ pagesWrote and distributed press releases for institute publications and events
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Spanish Research Assistant
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Aug 2016 - May 2018
Audio and video recorded class sessions for transcription purposesTranscribed recordings of class sessions in Spanish using F5 softwareProofread all transcriptions once completed
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Spanish Teaching Assistant
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Aug 2016 - May 2018
Developed oral communication skills with students through individual and group conversation activitiesEdited and provided feedback on written compositions of various lengthsAddressed student questions and concerns as they completed assignments and presentations
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Northwest Ohio CASA
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United States
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Non-profit Organizations
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1 - 100 Employee
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Intern
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May 2016 - Aug 2016
Created and filed reports on all incoming child protection cases needing to be matched with a volunteer advocate in the court system Established training materials for all incoming CASA volunteers Wrote monthly newsletters pertaining to social services initiatives in the community Created and filed reports on all incoming child protection cases needing to be matched with a volunteer advocate in the court system Established training materials for all incoming CASA volunteers Wrote monthly newsletters pertaining to social services initiatives in the community
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Wood County Courts
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United States
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Legal Services
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Intern
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May 2015 - Aug 2015
Prepared discoveries of incoming court cases for prosecuting attorneys Reviewed police reports, witness statements, and evidence to ensure that there was no missing information when cases proceeded to court Collaborated with police officers and the Bureau of Criminal Investigation to locate missing information for court cases Prepared discoveries of incoming court cases for prosecuting attorneys Reviewed police reports, witness statements, and evidence to ensure that there was no missing information when cases proceeded to court Collaborated with police officers and the Bureau of Criminal Investigation to locate missing information for court cases
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Education
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2019 - 2022
Temple University College of Public Health
Master of Social Work - MSW -
2014 - 2018
Denison University
Bachelor of Arts - BA, International Studies, Latin American Studies and Spanish
Community
