Director of Corporate Services

• Nov 2022 - Present

Corporate Services Manager

• Nov 2021 - Present

Corporate Services and Continuous Improvement Coordinator

• Apr 2019 - Dec 2021

DUTIES AND RESPONSIBILITIES:Human Resources:1. Recruitment2. On-boarding3. Dealership surveys4. Canada Alberta Job Grant submissions5. Ad hoc requests – letters of employment 6. Policy updatingHealth& Safety:1. Meeting minutes and action plans2. Communication board updating3. Worksite inspection completion and action planning4. WCB submissions and follow upContinuous Improvement:1. Meeting minutes and action planning2. Annual CI/OH&S binder completion and distribution3. Updating customer survey (Quicktap) including choosing winners and changing surveysMarketing:1. Design or approve graphics for company events throughout the year2. Ordering name tags, door plates, business cards, miscellaneous marketing items) Show less

HR Generalist

• Jun 2018 - Mar 2019

• Provide comprehensive operational support to the Senior HR Business Partner and European Management Team • Prepare employment contracts, letters and other documentation as request ensuring all information is recorded on the HRIS • Design, deliver and co-ordinate the on-boarding process for all new hires. Engaging and building a rapport with new starters to ensure they are settling into their new role • Constructing policies, processes and procedures in accordance with regulatory requirements for compliance in all aspects of the business • Build relationships and rapports with European Engineering Managers to support and execute their HR tasks and issues •Work closely with senior stakeholders in the business on projects and initiatives that maximise employee engagement • Liaise and monitor probation of new starters throughout Europe with European Engineering Managers • Co-ordinate maternity leave arrangements across Europe for employees • Ensure adequate knowledge of HR policies and procedures to ensure provision of competent and professional assistance to employees regarding general HR related queries and advice • Monitor and prompt managers to ensure the timely administration of the performance appraisal system • Assist and support the process to resolve employee relations and performance difficulties • Act as a super user for the HRIS, managing, updating and maintaining all documentation for employees, including starters and leavers • Assist with payroll administration for employees across Europe • Coordinate with SKP (payroll company) for matters including Taxation and Income Tax returns etc. • Manage the HR email and mailbox and respond to all queries in a timely fashion • Manage Work Permit and Visa application process for overseas relocators (cover letters, travel schedules etc.) • Preparation of files and reports for Internal and External audits, such as KPI's and general metrics, e.g. turnover, absence, training, etc. Show less

HR Administrator

• Mar 2018 - May 2018

▪ Identify and evaluate the company’s data processing activities ▪ Monitor data management procedures and compliance within the company ▪ Participate in meetings with managers to ensure privacy by design at all levels ▪ Perform checks and determine whether we need to alter our procedures to comply with regulations ▪ Offer consultation on how to deal with privacy breaches ▪ Follow up with changes in law and issue recommendations to ensure compliance ▪ Identify and evaluate the company’s data processing activities ▪ Monitor data management procedures and compliance within the company ▪ Participate in meetings with managers to ensure privacy by design at all levels ▪ Perform checks and determine whether we need to alter our procedures to comply with regulations ▪ Offer consultation on how to deal with privacy breaches ▪ Follow up with changes in law and issue recommendations to ensure compliance

Administrative/HR Assistant

• Mar 2016 - Jan 2018

• Responsible for planning, implementing and managing professional development training for employees across the organisation • Managing the the training budget for each employee across separate departments and compiling reports from the data gathered • Manage and maintain all in house records related to employee training • Composing nd editing documents such as company Health and Safety manuals, vendor contracts, training schedules and inspection forms • Reviewing resumes and screening potential candidates via phone interviews for vacancies within the company and reporting feedback to the appropriate managers • Responsible for the entire process and application of governmental funding for employees involved in company training • Using SAP software to enter and configure claims • Experience in constructing policies and procedures in accordance with regulatory requirements for compliance in all aspects of a business • Preparation of files and reports for Internal and External audits Show less

Translation and Interpretation Project Manager

• Mar 2015 - Dec 2015

• Accountable for creating quotes for clients, sourcing the right team of translator’s and proofreader’s to work on the document(s), and doing the final cross-check for quality assurance to deliver the most accurate and efficient document • Proven quality assurance, risk management and change management expertise when dealing with various difference project scopes • Solving critical issues in a time-sensitive environment when dealing with multiple stakeholders from different regions • I effectively led and coordinated project teams of up to 5 members when managing large localization projects of over 15 languages through the use of TM systems, translation memories and term databases • Negotiations with existing or potential customers, partners and subcontractors • I worked daily with computer software ranging from Microsoft Office including Word, Publisher, Excel, PowerPoint and Outlook to XTRF, SDL Trados, Adobe Acrobat, InDesign, Photoshop, Sales Force and Constant Contact • My work also involved me working with various different SAP systems which allowed me to create and send invoices and purchase order’s, monitor the status of all PM projects, including those of the staff for which I was responsible for training and entering new vendor’s and client’s into our vast database • Overall, I successfully managed and controlled budgets up to $100,000 while working with clients such as Harvard (all faculties), MIT (all faculties), The Center for Information and Study on Clinical Research Participation (CISCRP), Ono Pharmaceuticals, Philpott Ball & Werner, Continuum, Transdev, Massachusetts State Government, Northeastern University and more Show less

Assistant Manager

• Aug 2013 - Dec 2014

•Assist the manager in organizing, planning and implementing strategies to reach store targets •Recruitment and training of new staff as well as managing the onboarding process •Responsible for conducting on the job training for new employees •Helping customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions and preparing merchandise for delivery •Maintaining inventory by checking merchandise to determine inventory levels; anticipating customer demand (Capacity Planning) •Assisting with in-store merchandising, in order to enhance company sales •Dealing with any enquiries and complaints and monitoring customer service, maintaining quality service by establishing and enforcing organization standards. Show less